Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Prunella Ramirez

Albuquerque,NM

Summary

Skilled in customer service and detail-oriented tasks, my tenure at Dave's Valley Grill in Albuquerque showcased my ability to enhance dining experiences through meticulous organization and effective multitasking. Demonstrated excellence in cleaning, organization, and service prioritization, significantly contributing to a welcoming and efficient establishment.

Overview

3
3
years of professional experience

Work History

Server/ Support Staff

Dave's Valley Grill
09.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Hostess/Busser

Dave's Valley Grill
03.2022 - 09.2022
  • Greeted guests and seated at tables or in waiting areas.
  • Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment.
  • Distributed, collected, and organized printed menus.
  • Monitored restaurant activity to determine seating and dining flow.
  • Escorted guests to proper tables or offered open seating options in bar.
  • Helped bus tables and ran food to patrons during high-volume periods.
  • Operated cash registers to accept payments for food and beverages.
  • Made coffees for patrons
  • Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop/vacuum floors.
  • Answered customer phone calls and appropriately addressed questions and complaints.

Education

Bachelors - Biology in Medicine Candidate

CNM
Albuquerque, NM
01.2028

High School Diploma -

Legacy Academy
05-2024

Skills

  • Customer Service
  • Detail Oriented
  • Phone Etiquette
  • Cleaning and Organization
  • Service prioritization
  • Effective Multitasking
  • Guest engagement

Community Service

Legacy Athletics, Snack Bar Attendant, Albuquerque, NM, 2024-01, 2024-03

Timeline

Server/ Support Staff

Dave's Valley Grill
09.2024 - 08.2025

Hostess/Busser

Dave's Valley Grill
03.2022 - 09.2022

Bachelors - Biology in Medicine Candidate

CNM

High School Diploma -

Legacy Academy

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