Pui Shuen Yu
Philadelphia,Pennsylvania
Summary
A dedicated employee with strengths in customer service, sales, and promotion strategies. Good with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service and Cashier (Part-Time)
S.Mart
Philadelphia/ Cherry Hill, PA/ NJ
02.2020 - 06.2023
- Product placement and maintenance.
- Web page management and social platform promotion.
- Manage quantity and price of goods.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Exhibition Assistant
Adecco Personnel Limited
Hong Kong
04.2016 - 06.2017
- Help and communicate with participants and visitor in different exhibition.
- Receive exhibitors and visitor from foreign countries.
- Organize and record data.
- Greeted visitors at the entrance of the exhibition venue.
Wedding Exhibition Customer Service
I-Primo HK
Hong Kong
12.2016 - 02.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
InnoDesignTech Exhibition Assistant
Manpower Services (HK) Limited
Hong Kong
12.2016 - 12.2016
- Help participants and visitor from different countries and company.
- Organize and record data.
Customer Service and Cashier (Part-Time)
UNIQLO HK
Hong Kong
09.2016 - 12.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Customer Service and Cashier (Part-Time)
Mannings HK
Hong Kong
06.2016 - 08.2016
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
Associate of Health Services Management -
Community College of Philadelphia
Philadelphia, PA07.2023
Bachelor of Health Care Management -
University Of Alabama At Birmingham
Birmingham, ALBachelor of Chinese Language and Literature (Publishing and Editing) -
Jinan University
Cuangdong, ChinaSkills
- Customer Service
- Records Maintenance
- POS Systems
- Microsoft Office
- Social Media and Promotions
- Display building
Affiliations
- World Wildlife Fund (WWF) - Earth Hour, Volunteer, 2015
Certification
National Putonghua Proficiency Test (PSC), Grade A of the second class
Languages
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Professional
English
Professional
Timeline
Customer Service and Cashier (Part-Time)
S.Mart
02.2020 - 06.2023
Wedding Exhibition Customer Service
I-Primo HK
12.2016 - 02.2017
InnoDesignTech Exhibition Assistant
Manpower Services (HK) Limited
12.2016 - 12.2016
Customer Service and Cashier (Part-Time)
UNIQLO HK
09.2016 - 12.2016
Customer Service and Cashier (Part-Time)
Mannings HK
06.2016 - 08.2016
Exhibition Assistant
Adecco Personnel Limited
04.2016 - 06.2017
Associate of Health Services Management -
Community College of Philadelphia
Bachelor of Health Care Management -
University Of Alabama At Birmingham
Bachelor of Chinese Language and Literature (Publishing and Editing) -
Jinan University
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