Puja Kumar
Lemont,IL
Summary
Seasoned HR expert specializing in benefits administration and employee relations. Proven ability to develop strategic plans and negotiate with vendors, resulting in improved benefit offerings. Committed to fostering positive employee experiences and enhancing organizational performance through proactive communication and problem resolution. Positioned to advance HR initiatives and support growth objectives.
Overview
18
18
years of professional experience
Work History
HR Generalist/Benefits Administrator
Railcrew Xpress
10.2024 - 07.2025
- Managed open enrollment initiatives, ensuring smooth execution.
- Administered various human resource programs, plans, and procedures for all company employees.
- Handled documentation and reports for HR activities including staffing, recruitment, training, grievances, qualifications, leaves, and terminations.
- Kept HRIS records updated and generated database reports as required.
- Handled employee requests and questions regarding human resources issues, rules, and regulations.
- Provided administrative support to senior HR management.
- Acted as backup to other HR Generalists and assisted the team as needed.
- Answered incoming calls to HR and assisted or forwarded as needed.
- Built strong relationships with team members, customers, vendors, and other departments.
- Maintained confidentiality of data and information accessed.
- Performed other related duties as required and assigned.
- Managed the open enrollment process, assisting employees with benefits selection, providing information, and troubleshooting issues.
- Collaborated with HR and payroll departments to ensure accurate benefit deductions and timely processing of changes.
- Provided support and guidance to employees regarding benefits-related questions, eligibility, and claims processes.
HR Benefits Specialist
Hallcon
11.2021 - 10.2024
- Managed open enrollment initiatives, ensuring smooth execution.
- Collaborated with HR to determine new hire benefits.
- Collaborated with brokers, carriers, TPAs, and internal teams to streamline benefits processes.
- Led benefit program planning, optimizing offerings through vendor negotiations.
- Administered benefits, aligning services with organizational goals.
- Provided expert guidance to employees on benefit programs.
- Handled paperwork for disability, FMLA absences, and life status changes.
- Ensured compliance with legal requirements for benefits and leave policies.
- Oversaw pension plans and 401(k) programs, ensuring regulatory compliance.
- Presented innovative ideas for additional benefits to enhance employee satisfaction.
- Supported various HR functions, including data entry and payroll operations.
- Managed FSA & HSA reporting requirements with accuracy.
- Reconciled insurance bills monthly for various coverage programs, ensuring financial integrity.
HR Coordinator
Modern Maintenance Inc
10.2020 - 06.2021
- Maintained HR records meticulously, ensuring accuracy and organization.
- Led recruitment efforts for Warehouse and Custodian positions to meet staffing needs.
- Conducted thorough background checks on potential hires.
- Managed seamless onboarding processes for new employees.
- Provided support to employees regarding benefit programs.
- Handled administrative tasks in the HR department efficiently.
- Trained in E-Verify and FMLA processes for legal compliance.
- Managed documentation for new hires and terminations accurately.
- Conducted new hire orientation sessions effectively.
- Maintained confidentiality of HR information to build trust.
- Contributed to achieving HR and organizational goals consistently.
Assistant Accountant
USA LLC
05.2019 - 05.2020
- Managed accounts receivable and accounts payable processes for accurate financial recording.
- Conducted thorough reconciliation of accounts to maintain financial accuracy.
- Assisted in payroll administration for timely and accurate compensation processing.
- Collaborated with colleagues to support overall financial operations.
- Contributed to achieving departmental goals and objectives effectively.
HR/Patient Care Coordinator
BLK Hospital
01.2008 - 10.2010
- Identified areas for improvement in patient care and implemented effective strategies.
- Recruited and trained front desk employees to ensure a skilled team for patient support.
- Ensured patients received needed medical care and comprehended instructions.
- Established collaborative relationships with healthcare professionals to enable effective communication and coordination within the patient care team.
Education
Bachelor's degree - medical technology
Institute of Public Health and Hygiene (IPHH)
Skills
- Employee onboarding
- Benefits administration
- HR policies implementation
- HRIS systems
Timeline
HR Generalist/Benefits Administrator
Railcrew Xpress
10.2024 - 07.2025
HR Benefits Specialist
Hallcon
11.2021 - 10.2024
HR Coordinator
Modern Maintenance Inc
10.2020 - 06.2021
Assistant Accountant
USA LLC
05.2019 - 05.2020
HR/Patient Care Coordinator
BLK Hospital
01.2008 - 10.2010
Bachelor's degree - medical technology
Institute of Public Health and Hygiene (IPHH)