Pulotu Johnson
Victorville,CA
Summary
Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.
Overview
8
8
years of professional experience
Work History
Receptionist Administrator
RadNet
Riverside, California
08.2022 - Current
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Interpreted and explained work procedures and policies to brief staff.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
Dispatcher Associate
DHL
Long Beach, California
05.2017 - 08.2022
- Coordinate and schedule the dispatch of drivers and shipments.
- Ensure all shipments are dispatched accurately and on time.
- Monitor delivery status and resolve any issues that arise during transit.
- Communicate with drivers, customers, and other team members to provide updates and resolve inquiries.
- Utilize transportation management systems to track shipments and manage dispatch operations.
- Prepare and maintain accurate records of dispatch activities and driver logs.
- Assist in the development and implementation of dispatch procedures and policies.
Education
Associate of Science - Business Administration
Long Beach City College
Long Beach, CA10-2019
Skills
- Customer service
- Navigation support
- Time management
- Critical thinker
Timeline
Receptionist Administrator
RadNet
08.2022 - Current
Dispatcher Associate
DHL
05.2017 - 08.2022
Associate of Science - Business Administration
Long Beach City College