Puneet Kaur

Clinical Informatics Specialist with a proven track record at Oak Street Health of bridging the gap between clinical practice and technology. Recognized for a sharp ability to rapidly adapt to and master complex workflows, efficiently translating clinical needs into intuitive digital solutions. Skilled in leading EHR optimization, data analytics, and cross-functional implementations that reduce clinician burnout, support value-based care, and elevate the quality of geriatric primary care.

As a pharmacy clerk, I supported daily pharmacy operations by assisting customers at the counter, handling phone inquiries, and processing transactions accurately and efficiently. I managed prescription drop-offs and pick-ups, maintained patient confidentiality, and helped organize records to streamline workflow for the pharmacy team. In addition to my clerk responsibilities, I occasionally assisted with prescription billing and filling, demonstrating my adaptability, dual skill set, and willingness to step in wherever needed to help the team meet its goals.

In this role, I accurately maintained inventory data for laboratory supplies, track stock levels, and support the processing of supply requests for faculty and staff. I help organize shipments, update records in university systems, and assist with general office tasks to keep the department running efficiently.

As a pharmacy technician at Hicksville Pharmacy, I assisted pharmacists with preparing and filling prescriptions, ensuring accuracy, safety, and compliance with all regulations. I processed insurance claims, verified patient information, and provided customer support both in person and over the phone. Alongside my technical duties, I also handled administrative tasks such as organizing records, managing inventory, coordinating prescription orders, and maintaining a clean, efficient workspace. This role strengthened my multitasking skills, attention to detail, and ability to support both clinical and administrative operations within a fast-paced pharmacy setting.