Puni Dando
North Las Vegas
Summary
Dynamic Car Rental Agent with proven expertise at Avis Budget Group, excelling in customer service and conflict resolution. Adept at managing high-volume transactions and upselling services, leveraging strong multitasking and effective communication skills to enhance client satisfaction. Committed to delivering seamless rental experiences while ensuring accurate insurance processing.
Overview
29
29
years of professional experience
Work History
Car Rental Agent
Avis Budget Group
Kahului, HI
04.2021 - 11.2025
-Facilitated car rentals to customers, ensuring a seamless rental experience.
-Assisted clients with high-volume transactions and upselling services. Supported conflict resolution efforts to enhance client relations. Facilitated insurance verification processes for clients.
Car Rental Agent
Dollar Rent A Car
Kahului, HI
03.1997 - 05.2020
-Assisted customers in navigating car rental options and processes.
-Assisted clients with high-volume transactions. Supported upselling efforts to enhance customer satisfaction. Facilitated conflict resolution to maintain positive client relations. Conducted insurance verification to ensure accurate processing.
Education
Bachelor of Arts -
University of Hawaii Hilo
Hilo, HISkills
- Team player mentality
- Reservation management
- Policy comprehension
- Strong multitasking
- Cash handling experience
- Document management
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Effective communication
- Decision-making
- Stress tolerance
- Professionalism
- Adaptability
Timeline
Car Rental Agent
Avis Budget Group
04.2021 - 11.2025
Car Rental Agent
Dollar Rent A Car
03.1997 - 05.2020
Bachelor of Arts -
University of Hawaii Hilo