Summary
Overview
Work History
Education
Skills
Timeline
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PUNTITA PANYADEE

Las Vegas

Summary

Accomplished Restaurant Manager with a robust background in the food service industry, notably at SUMO JAPANESE STEAKHOUSE. Expert in staff management and development, coupled with a talent for enhancing customer satisfaction and streamlining operations. Demonstrates exceptional customer service and cleanliness, ensuring superior dining experiences. Proven ability to increase revenue through meticulous attention to food quality and presentation. Hardworking individual with strong expertise in coffee brewing, drink preparation, and customer service. Possess deep knowledge of operating espresso machines, maintaining cleanliness, and managing inventory. Skilled at handling cash transactions with precision and providing welcoming atmosphere for customers. Bringing accuracy and speed to role of Barista.

Overview

9
9
years of professional experience

Work History

Table Games Dealer

Golden Nugget Casino
01.2025 - Current
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Barista

Mandalay Bay Hotel
11.2024 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Barista

Starbucks
04.2024 - 08.2024
  • Operated cash registers and handled cash and card transactions.
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
  • Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
  • Sold and served baked goods and miscellaneous food items, increasing company revenue.

Restaurant Manager

SUMO JAPANESE STEAKHOUSE
10.2020 - 10.2023
  • Performed daily inspections of the facility to ensure cleanliness standards were met.
  • Maintained a high level of customer service by addressing patron complaints promptly and professionally.
  • Cultivated positive relationships with customers through excellent hospitality services.
  • Recruited, trained, evaluated, scheduled and supervised all restaurant personnel.
  • Scheduled staff hours and allocated resources to maximize team member performance.
  • Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards.

Server/Manager

Thai Arawan
12.2015 - 12.2020
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Memorized menu to help diners make informed meal choices.
  • Managed restaurant closing duties by restocking items and reconciling cash drawers.
  • Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.

Education

Master of Music - Piano Performance

West Texas A&M University
Canyon, TX
12.2015

Bachelor of Business Administration - Accounting

Assumption university of Thailand
03.2001

Skills

  • Friendly and outgoing
  • Cash Handling
  • Cooking
  • Food Preparation
  • Food Storage
  • Staff Management
  • Cleanliness
  • Exceptional customer service
  • Food handling
  • Cooking techniques
  • Time Management
  • Staff Training and Development

Timeline

Table Games Dealer

Golden Nugget Casino
01.2025 - Current

Barista

Mandalay Bay Hotel
11.2024 - 01.2025

Barista

Starbucks
04.2024 - 08.2024

Restaurant Manager

SUMO JAPANESE STEAKHOUSE
10.2020 - 10.2023

Server/Manager

Thai Arawan
12.2015 - 12.2020

Bachelor of Business Administration - Accounting

Assumption university of Thailand

Master of Music - Piano Performance

West Texas A&M University

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