Puriity Washington
Washington,DC
Summary
Proven leader and entrepreneurial spirit from Ikeycias Kitchen, adept in customer relations and financial management. Excelled at Sephora by driving sales through expert product knowledge and customer service, showcasing attention to detail and team collaboration. Achievements include surpassing sales targets and establishing enduring customer loyalty.
Overview
5
5
years of professional experience
Work History
Business Owner
Ikeycias Kitchen
Washington, DC
03.2021
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Beauty Advisor
Sephora
Dulles, VA
11.2018 - 10.2020
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Sales Associate/Cashier
Lowe's
North, SC
10.2015 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Friendly High School
Fort Washington, MDSkills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Team Collaboration and Leadership
- Negotiation
Timeline
Business Owner
Ikeycias Kitchen
03.2021
Beauty Advisor
Sephora
11.2018 - 10.2020
Sales Associate/Cashier
Lowe's
10.2015 - 09.2017
Friendly High School