Elizabeth Castaneda
Visalia,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Clinical and Administrative Medical Assistant
Tulare Urgent Care
08.2019 - 02.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Performed various administrative tasks by filing, copying and faxing documents.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Certified Nurse Assistant
Twin Oaks Nursing And Rehabilitation
11.2012 - 03.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Associate of Arts - Natural Science
College of The Sequoias
Visalia, CA06.2019
Skills
- Physician Assistance
- Medical Records Maintenance
- Payment Collection and Processing
- Multitasking and Organization
- Insurance Verification
- Problem-Solving
- HIPAA Compliance
- Positive Attitude
Timeline
Clinical and Administrative Medical Assistant
Tulare Urgent Care
08.2019 - 02.2023
Certified Nurse Assistant
Twin Oaks Nursing And Rehabilitation
11.2012 - 03.2019
Associate of Arts - Natural Science
College of The Sequoias
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