Purva Amin
Orlando,FL
Summary
Results-driven Practice Administrator recognized for high productivity and efficient task completion. Specialized skills include operational management, financial oversight, and staff development. Excel in leadership, communication, and problem-solving to enhance organizational performance. Committed to fostering team collaboration and improving patient care processes.
Overview
8
8
years of professional experience
Work History
Practice Administrator
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
Orlando , FL
01.2024 - Current
- Manage and support day to day operations with 17 providers and 40 plus team members along with 10 different satellite locations in Florida
- Lead out on Practice Operation Council Meetings and facilitate necessary improvement plans for the practice
- Assist with budget planning, capital requests, and financials
- Partner with Revenue Cycle to ensure financial success through claims management
- Support Director with strategy development, large projects, and operations initiatives
- Responsible for overall practice metrics, employee engagement, patient experience, physician engagement, and financial performance
- Create physician clinic, call, and hospital coverage schedules
- Oversee, guide and mentor department supervisors
Practice Manager
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
Orlando , FL
01.2022 - 01.2024
- Oversee daily patient care activities to ensure quality standards are maintained in accordance with established protocols and guidelines
- Managed projects including EMR transitions and new office buildout
- Helped develop long-range plans for growth within the practice as well as short-term plans to meet immediate needs
- Coordinated efforts among physicians, office personnel, support staff, vendors/suppliers etc., to achieve objectives consistent with organizational mission and goals
- Monthly 1:1 developmental/coaching meetings with team members
- Supervise, train, and prepare training material for all team members
- Plan and execute monthly team meetings across the entire department
- Maintain confidentiality with sensitive topics, lawsuits, subpoenas, credit card, and provider personal information
Office Supervisor
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
Orlando , FL
12.2020 - 12.2021
- Process team time & attendance, PDO requests, monthly travel stipend
- Coordinate front desk schedules and team member monthly travel
- Supervise, train, and prepare training material
- Support management team
- Five9 phone system POD manager
- Deescalate disgruntled patient complaints
- Manage provider PLD and CME financials
- Plan and execute monthly team meetings
- Front Desk Team 1:1 developmental conversation
Administrative Assistant
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
Orlando , FL
06.2019 - 11.2020
- Credential providers, keep their licenses and certifications up to date
- Coordinate and lead meetings, distribute and take minutes
- Supervise and train front desk
- Organize travel arrangements, personal appointments, expense reports
- Maintain confidentiality with sensitive topics; lawsuits, subpoenas, credit card, and provider personal information
- Order office supplies while adhering to practice budget
- Arrange payments of contractors and vendors by liaising with accounting
- Arrange providers on call schedules, assist with front desk schedule
- Data & Charge Entry
Data & Charge Entry
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
Orlando , FL
11.2018 - 05.2019
- Daily processing of missing slips, inpatient consults and procedures
- Coordinate with insurance companies to get prior authorizations from the payer to cover specific specialty services
- Knowledge of CPT-4 and ICD-10 coding
- Research and verify accuracy of billing data and revise any errors
- Preparing medical coding reports for inpatient procedures to provide to Physicians
Medical Receptionist
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
Orlando , FL
07.2016 - 11.2018
- Attend to incoming and outgoing medical record(s) requests
- Scheduling and confirming patient diagnostic appointments, outpatient procedures, and medical consultations
- Traveling and supporting 9 providers to 6 different satellite locations throughout central Florida
- Extensive training and knowledge of 3 EMR systems of which include: Athena, Cerner, and PowerChart
- Answering high call volume of incoming calls from patients
Education
Master of Business Administration (M.B.A.) -
University of Central Florida
Orlando, FL05.2021
Bachelor of Science (B.S.) - Health Services Administration
University of Central Florida
Orlando, FL05.2016
Skills
- Leadership
- Problem solving
- Multi-site operations
- Organization
- Strategic Planning and Analysis
- Self-Motivated
- Fast-Learner
- Professionalism
- Multitasking
- EMR System: EPIC
- Project Management
- Knowledge of medical billing
Timeline
Practice Administrator
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
01.2024 - Current
Practice Manager
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
01.2022 - 01.2024
Office Supervisor
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
12.2020 - 12.2021
Administrative Assistant
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
06.2019 - 11.2020
Data & Charge Entry
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
11.2018 - 05.2019
Medical Receptionist
Advent Health Medical Group - Pediatric and Adult Congenital Cardiology
07.2016 - 11.2018
Master of Business Administration (M.B.A.) -
University of Central Florida
Bachelor of Science (B.S.) - Health Services Administration
University of Central Florida
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