Proven team player with a track record of enhancing customer satisfaction, adept in cash handling and fostering positive customer interactions. Leveraged strong teamwork and cleaning expertise to maintain high cleanliness standards, contributing significantly to a welcoming environment and efficient operations. Excelled in training peers, showcasing adaptability and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Tropical Smoothie Cafe
Cedar City, UT
05.2023 - 10.2023
Trained new employees by demonstrating tasks and coaching during daily activities.
Operated register to process payments and collect cash payment for order totals.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Team Member
Staples, The Office Supply Superstore
St. George, UT
01.2022 - 09.2022
Addressed and resolved customer complaints in polite and professional manner.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked different stations to provide optimal coverage and meet production goals.
Maintained productive, efficient approach to all tasks.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Contributed to team success by completing jobs quickly and accurately.
Trained new team members by relaying information on company procedures and safety requirements.
Operated register to process payments and collect cash payment for order totals.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Evaluated customer needs and feedback to drive product and service improvements.
Assisted with inventory counts and stocking of merchandise.
Drive-Thru Cashier
Dairy Freeze
Parowan, UT
05.2021 - 10.2021
Followed food safety and sanitation guidelines at all times.
Balanced cash drawer at beginning and close of shift.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
Cross-trained in other areas of restaurant to provide additional support during busy periods.
Restaurant Team Member
In N Out
St. George, UT
06.2020 - 11.2020
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Trained new employees by demonstrating tasks and coaching during daily activities.
Cultivated warm relationships with regular customers.
Operated register to process payments and collect cash payment for order totals.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Used proper techniques to prepare food and ingredients.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Used cash registers and calculators to prepare bills, accept payments and make change.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.