Results-driven IT Project Manager with 8+ years of experience leading complex IT projects, fostering change, and driving innovation. Proven ability to deliver results-oriented outcomes, collaborate with cross-functional teams, and manage project lifecycles from initiation to closure. Expertise in applying PMI best practices, managing stakeholders, and communicating technical concepts to diverse audiences. Seeking to leverage experience to contribute to Loudoun County Government's IT initiatives.
Overview
9
9
years of professional experience
3
3
Certification
Work History
Senior IT Project Manager
Cape Fox Government Services
06.2022 - 04.2025
Provided subject matter expertise and support to IT PMO, Program Practitioners, IT Leadership, and key stakeholders in the DS' International Programs Directorate (DS/IP), facilitating seamless communication and information sharing through the Security Management Console (SMC) and related SharePoint-based tools.
Collaborated with the DS/IP SharePoint Coordinator to ensure the SMC's continuous operation, meeting organizational requirements and delivering highly effective information sharing, reporting, and analytical capabilities.
Developed and implemented policies, procedures, tools, systems, templates, guidance, activities, and infrastructure, resulting in optimized and strengthened DS/HTP business processes and practices, both domestically and overseas.
Created project charters, documenting objectives, stakeholders, budgets, resources, impacts, and risks.
Provided reports and escalated issues to DS/HTP management and stakeholders.
Demonstrated strong leadership skills, leveraging collaboration, engagement, creativity, and knowledge sharing to overcome challenges.
Provided leadership and direction on project management principles and practices, supporting individuals and groups within the Department managing and delivering projects.
Managed the documentation of critical RSO business practices, fostering a culture of continuous improvement in mission effectiveness.
Leveraged existing DOS enterprise tools to streamline new application development, enhance data-sharing capabilities, and reduce overall costs.
Proactively identified projects with significant risks of failure or excessive costs, providing guidance to the DS/HTP Resource Manager on implementing corrective actions or project termination procedures.
Content Developer II
Accenture ASM Research
05.2019 - 06.2022
Collaborated with managers and subject-matter experts (SME) to guide and direct support for the development of training plans, identify learning objectives for courses, and to identify and/or obtain sources of information for the development of course material.
Developed, updated, and maintained existing instructional materials such as lesson plans/curriculum, SOPs, learning objectives, user and instructor guides, handouts, practical exercises, CBTs and other necessary materials that are effective in assisting customer personnel and contractors attain the skills they require.
Facilitated training on more routine/basic IT applications and customer processes in team environments.
Project Security Analyst
Accenture ASM Research
05.2016 - 05.2019
Supported the ASM Client Data Protection (CDP) program.
Planned security audits and conducted security risk assessments.
Experience with Project Management related tasks.
Conducted security assessments of policies and systems to determine compliance from company departments and projects.
Worked with Clients on security compliance requirements and vulnerability assessments.
Desktop Process & Analysis Professional
Navy Federal Credit Union
05.2016 - 05.2019
Cultivated interpersonal skills by building positive relationships with others.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Worked well in a team setting, providing support and guidance.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Developed intranet site using SharePoint for Desktop Support Services.
Analyzed process, workflows & recommended improvements based on industry standards.
Education
Bachelor of Science - CYBER SECURITY
Marymount University
Arlington, VA
Skills
Project Management: Project & Program Management, Agile Development, Risk Management Framework, Strategic Planning & Execution, Business Requirements Analysis, Business Process Improvement, Familiarity with PMI best practices and tools for project management, both waterfall and agile methodologies
Communication & Collaboration: Leadership, Stakeholder Engagement, Excellent communication and interpersonal skills, Demonstrated ability to lead and collaborate with cross-functional teams, Proficient in effectively conveying information technology concepts to audiences with varying technical expertise and across different hierarchical levels
Technical Skills: SharePoint 360, ServiceNow, Data Analysis, Systems Integration
Shift Manager - Central Karoo at Western Cape Government Health – Emergency Medical ServicesShift Manager - Central Karoo at Western Cape Government Health – Emergency Medical Services
Community Development Worker-Central Karoo Region at Department of Local Government (Western Cape Government)Community Development Worker-Central Karoo Region at Department of Local Government (Western Cape Government)