Qentarius Russell
San Marcos,TX
Summary
Motivated Ramp Professional with excellent time management skills. Committed to productivity and attention to detail. Remaining calm under pressure to meet departure schedules.
"A company is stronger if it is bound by love rather than by fear." - Herb Kelleher
Overview
7
7
years of professional experience
Work History
Southwest Airlines Ramp Agent
Austin-Bergstrom international airport
01.2022 - Current
- Helped train new employees in safe practices and procedures.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Work in a team setting to ensure smooth operation and timely departure of aircraft
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Manpower Supervisor
Seguin, TX
08.2019 - 09.2022
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Spurs Sports & Entertainment Security Lead
San Antonio, TX
07.2019 - 02.2020
- Collaborated with law enforcement agencies to share information and strengthen overall security efforts.
- Escort attendees out of the venue as needed and prevent them from reentering
- Examined doors, windows and gates to verify security.
- Responsible for suppressing the disturbance.
Diamond Pet Food
Dumas, AR
08.2018 - 06.2019
- Processing and preparing cleanliness for the storing of dog food
- Managing and utilizing the upscale of animal feed
- Reconciling and processing Dog/Cat food
- Engaging in the ability to stock up pallets for the access of dog and cat food.
United Postal Service (UPS)
Little Rock, AR
07.2017 - 06.2018
- Analyzing and processing packages
- Processing batch numbers for packages
- Assist in customer service for accuracy, confidential stamping, and completeness
- Implementing and managing support for the package
- Complying the rules and regulations.
Education
Certificate -
Arkansas College of Barbering
Little Rock, ARDiploma -
Dumas High School
Dumas, AR05.2017
Skills
Team Collaboration
OSHA Compliance
Freight Handling
Analytical Thinking
Continuous Development
Volunteer Experience
- Engaged in the community by cleaning local parks.
- Involved in feeding the homeless in downtown San Antonio, TX
Timeline
Southwest Airlines Ramp Agent
Austin-Bergstrom international airport
01.2022 - Current
Manpower Supervisor
Seguin, TX
08.2019 - 09.2022
Spurs Sports & Entertainment Security Lead
San Antonio, TX
07.2019 - 02.2020
Diamond Pet Food
Dumas, AR
08.2018 - 06.2019
United Postal Service (UPS)
Little Rock, AR
07.2017 - 06.2018
Certificate -
Arkansas College of Barbering
Diploma -
Dumas High School
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