Summary
Overview
Work History
Education
Skills
Timeline
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Qianna Quartman

Milwaukee,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Employment Specialist

Careers4Her.com
03.2024 - Current
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Developed customized employment plans for clients, resulting in successful job placements and long-term career growth.
  • Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Recognized client employment barriers and devised strategies to resolve.

Director of Client Relations

Vanguard Career Solutions
09.2018 - Current
  • Led Client Relations department through periods of rapid growth by effectively managing resources during critical transitions or organizational changes within the firm.
  • Increased customer retention through proactive issue resolution and regular followups.
  • Streamlined communication processes for improved client interactions and response times.
  • Mitigated the risks of client attrition by identifying and addressing root causes, fostering client trust and satisfaction in company services.
  • Served as the primary point of contact for key accounts, addressing concerns and providing timely solutions.
  • Built a high-performing Client Relations team by recruiting top talent and fostering a culture of excellence.

Warehouse Packer

Quad Graphics
06.2010 - 12.2017
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Proactively identified potential bottlenecks in the packing process, suggesting solutions to improve workflow efficiency.
  • Worked with customers to pack items according to specific desires and requirements.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.

Education

High School Diploma -

Custer High School
Milwaukee, WI
06.2000

Skills

  • Affirmative Action Guidelines
  • Management Consulting
  • Employee Coaching
  • Resume Writing
  • Community Collaboration
  • Job Development
  • Recruiting
  • Business Operations
  • Career Assessment

Timeline

Employment Specialist

Careers4Her.com
03.2024 - Current

Director of Client Relations

Vanguard Career Solutions
09.2018 - Current

Warehouse Packer

Quad Graphics
06.2010 - 12.2017

High School Diploma -

Custer High School

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Qianna Quartman