Job Search Status
Open to workDesired start date: Immediately
Open To Work
Qianying Cai
Daly City,CA
Work Preference
Summary
Detail-oriented and reliable accounting student at City College of San Francisco with a solid foundation in customer service and cashier roles. Demonstrates strong adaptability and a willingness to learn, complemented by trilingual proficiency in Mandarin, Cantonese, and English. Authorized to work in the U.S. as a Lawful Permanent Resident, offering a unique perspective and diverse communication skills to any team. Committed to leveraging academic knowledge and practical experience to contribute effectively in a professional accounting environment.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Server / Cashier
Dough Zone
San Mateo, CA
01.2026 - Current
- Processed customer transactions efficiently, assisting with cash and card payments. Provided accurate change to enhance customer satisfaction.
- Highlighted unique dishes and provided detailed menu explanations to elevate customer satisfaction.
- Organized and assembled supplies and materials for seamless business operations.
- Executed closing duties by accurately counting cash and preparing comprehensive end-of-day cash summary.
- Managed multiple tables efficiently during peak hours, maintaining high standards of service.
- Delivered food and beverages efficiently while prioritizing customer satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Alteration Specialist
DAVID’S BRIDAL
Roseville, CA
08.2023 - 12.2025
- Communicated with clients to understand alteration needs, scheduling preferences, and customization requests while providing appropriate solutions.
- Scheduled fitting and alteration appointments, entered and updated appointment details in the system, and maintained accurate client records.
- Called clients to confirm next-day appointments and provided appointment reminders to reduce missed visits.
- Assisted clients during fittings by explaining alteration details, confirming measurements, and ensuring a positive customer experience.
- Processed cash and card payments through the POS system, verified orders and charges, and handled cashier responsibilities accurately.
- Performed opening and closing duties, including organizing the work area, balancing the register, and preparing the store for the next business day.
- Supported daily store operations by coordinating client service, transaction processing, and end-of-day procedures efficiently.
Fulfillment Associate
Nordstrom
Roseville, CA
06.2024 - 08.2024
- Executed order fulfillment by picking, packing, labeling, and shipping online orders with precision.
- Validated item details including size, style, and quantity, and directed team collaboration to resolve order issues promptly.
- Streamlined inventory organization and restocking processes to enhance daily store operations.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Server / Cashier
Amami Shima Sushi
San Jose, CA
03.2022 - 06.2023
- Processed customer transactions (cash/card), handled payments, and provided accurate change.
- Provided basic customer service and supported front-of-house operations to help reduce order errors.
- Completed cashier closing duties by counting and reconciling cash against the POS system/receipt records and completing end-of-day handoff per store procedures.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Accounting
City College of San Francisco (CCSF)
San Francisco, CAAssociate of Science - Business / Accounting
Sierra College
Rocklin, CA12-2025
Skills
- Multitasking and organization
- Microsoft Excel, PowerPoint, Word
- Fast learner
- POS operation
- Computer skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- High-volume dining
- Team collaboration
- Supply restocking
- Bill computation
Certification
Food Handler Certification
Alcohol Server Certification
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Server / Cashier
Dough Zone
01.2026 - Current
Fulfillment Associate
Nordstrom
06.2024 - 08.2024
Alteration Specialist
DAVID’S BRIDAL
08.2023 - 12.2025
Server / Cashier
Amami Shima Sushi
03.2022 - 06.2023
Accounting
City College of San Francisco (CCSF)
Associate of Science - Business / Accounting
Sierra College