Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographics, and health history to keep information current.
Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Performed various administrative tasks by filing, copying, and faxing documents.
Cashier Trainer
Tiger Sugar
07.2023 - 10.2023
Helped customers complete purchases, locate items, and join reward programs.
Trained new employees by providing knowledge of specific store tasks, policies and goals.
Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles, fostering a culture of continuous learning and improvement.
Improved communication between cashiers and other departments, fostering a more cohesive store environment.
Cashier Manager
Vivi Bubble Tea
06.2022 - 09.2022
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Quickly and accurately counted drawers at start and end of each shift.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.