Qishu Wang (Kiki)
Seattle,WA
Summary
To seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level position in environment. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Server
Novabox Karaoke
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Restaurant Manager
Sora Sushi
07.2020 - 07.2021
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Restaurant Manager
Szechuan Garden LLC
11.2019 - 04.2020
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Restaurant Manager
Tefinition LLC
01.2019 - 11.2019
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Actively participated in ongoing customer service programs to build sales and rapport in community.
- Prepared for and executed new menu implementations.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Education
Bachelor of Arts - Advanced Special Effects Makeup, Prosthetics And Props
Blanche Macdonald Centre - Atelier Campus
410 Robson St, Vancouver, BC V6B 0H308.2022
Bachelor of Arts - Visual Arts
Portland Community College
722 SW 2nd Ave, Portland, OR 97204 USA01.2020
Skills
- Active listening strengths
- Excellent learning and communication skills
- Problem-solving skills
- Verbal and written communication
- Memorization and recall
Timeline
Server
Novabox Karaoke
08.2022 - Current
Restaurant Manager
Sora Sushi
07.2020 - 07.2021
Restaurant Manager
Szechuan Garden LLC
11.2019 - 04.2020
Restaurant Manager
Tefinition LLC
01.2019 - 11.2019
Bachelor of Arts - Advanced Special Effects Makeup, Prosthetics And Props
Blanche Macdonald Centre - Atelier Campus
Bachelor of Arts - Visual Arts
Portland Community College
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