Qizhou Sun
Houston,TX
Summary
Accomplished Senior Field Service Engineer with a proven track record at KEM Power LLC, excelling in field service management and client relationship building. Expert in BESS and PV system commissioning & troubleshooting, delivering exceptional customer support. Bilingual in Mandarin and English, adept at remote support, enhancing client satisfaction and operational efficiency. Developed high-level technical and problem-solving skills in fast-paced field environments. Demonstrates proficiency in troubleshooting, maintenance, and client communication. Seeking to transition into new field where these transferable skills can drive success and innovation.
Overview
1
1
year of professional experience
Work History
Senior Field Service Engineer
KEM Power LLC
03.2024 - Current
KEM Power is a third party BESS and PV service company. Our customer includes Sungrow Power, SYL Risen, Narada Power etc.
- Air cooling and liquid cooling BESS system DC-DC, PCS and HAVC commissioning & troubleshooting
- String inverter PV system and central inverter PV system commissioning & troubleshooting
Education
Electrical Engineering
University of New Orleans
New Orleans, LA02.2024
Mechanical Engineering
Beijing Institute of Petrochemical Technology
Beijing06.2017
Skills
- Field Service Management
- Remote Support
- Client Relationship Building
- Customer Support
- Software Diagnostics
- Troubleshooting and repair
Projects
SYL Risen 109MWH NCEMC Flexgen, NC Mar 2024 - Apr 2024
Air cooling battery storage system commissioning & troubleshooting
Sungrow Cottonwood, TX Apr 2024 - May 2024
Central inverter PV system firmware upgrading & hot commissioning
Sungrow TX19, TX21 Novasource Power, TX May 2024 - Jun 2024
Liquid cooling battery storage system, DCDC, PCS, liquid cooling system, and SCADA software upgrading and troubleshooting
Sungrow Flower Valley, Swoose II, Crosett Jupiter Power, TX Jun2024 - Sep 2024
Air cooling battery storage system commissioning & troubleshooting.
Sungrow Artisco Solar Clenera, NM Sep 2024 - Present
String inverter PV system commissioning & troubleshooting.
Timeline
Senior Field Service Engineer
KEM Power LLC
03.2024 - Current
Electrical Engineering
University of New Orleans
Mechanical Engineering
Beijing Institute of Petrochemical Technology
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