Qorlethia Stem
Nashville,TN
Summary
Committed, goal-oriented team player with all-time integrity maintenance. I am seeking to utilize my educational background, patience, and attentive skills to obtain a CMA certification and fulfill any medical assistant needs at Vanderbilt Medical Center.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer- Dept. of Labor and Workforce
Walden Security
08.2021 - Current
- Greeted guests professionally and courteously.
- Checking in and assisting all guests for meetings.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Contributed to a positive work environment through excellent teamwork.
- Maintained detailed reports of daily activities and irregularities for management review.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Assisted visitors and customers to meet requests.
Culinary Support and Tray Passer
Compass Group Touchpoint
07.2019 - 08.2021
- Answering calls and catering to the needs and wants of patients , according to their diet, in order to ensure the nutritional healing needed.
- Verifying patient information before distributing.
- Adapted quickly to changing priorities or requirements.
- Collaborated with team members to meet daily goals and deadlines.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Ensured compliance with FDA regulations when handling food packaging.
- Utilized equipment safely and efficiently, adhering to all company guidelines and protocols.
- Assisted in training new employees, ensuring they were proficient.
Wendy's Crew Member/Cashier
Wendy's (Saren Restaurants, Inc.)
11.2016 - 12.2018
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Improved customer satisfaction by providing friendly and efficient service.
- Stocked shelves to organize aisles in assigned department.
Education
B.S.N - Nursing
Western Kentucky University
Bowling Green, KYHigh school -
Maplewood Comprehensive High School
Nashville, TN05.2017
Skills
- Knowledge of Medical Terminology
- Knowledge of HIPAA and OSHA regulations
- Patient verification
- Dependability
- Excellent customer service
- Organizational Skills and inventory management
- Empathy and compassion
- Emotional stability
- Attention to detail
- Computer operation
- Typing
- Microsoft Word (7 years)
- Microsoft Office
- Excel
- Microsoft Powerpoint
Certification
- CPR
- Security Officer, Unarmed.
Assessments
Customer Service, Highly Proficient, 12/01/19, Identifying and resolving common customer issues., https://share.indeedassessments.com/share_assignment/tmvync9i91vbdlpi
Timeline
Security Officer- Dept. of Labor and Workforce
Walden Security
08.2021 - Current
Culinary Support and Tray Passer
Compass Group Touchpoint
07.2019 - 08.2021
Wendy's Crew Member/Cashier
Wendy's (Saren Restaurants, Inc.)
11.2016 - 12.2018
B.S.N - Nursing
Western Kentucky University
High school -
Maplewood Comprehensive High School
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