Dedicated offering more than 8 years in the hospitality industry, as well more than 10 years in healthcare, in-depth knowledge of Customer Service in health care facilities and hotel settings
Overview
14
14
years of professional experience
1
1
Certification
Work History
OR Technician Assistant
CaroMont Regional Medical Center, Gaston Memorial Hospital
Gastonia, NC
04.2017 - 12.2018
Participated in ongoing training sessions and educational opportunities to stay current on industry best practices in surgical assisting roles.
Maintained high standards of cleanliness in the operating room, reducing infection risks and promoting patient safety.
Safely transported patients to and from the operating room, ensuring comfort and security at all times.
Promoted a culture of learning by sharing knowledge and expertise with new OR Technician Assistants, guiding them in best practices for achieving optimal patient care outcomes within the operating room setting.
Consistently adhered to strict sterilization protocols while setting up instrument trays and operating room spaces.
Collaborated with nursing staff to provide optimal patient care before, during, and after surgery.
Streamlined OR processes by organizing supplies and equipment for easy access during procedures.
OR Technician Assistant
Atrium Healthcare
Charlotte, NC
11.2015 - 04.2017
Before Surgery Prepared the operating room by washing and sterilizing all surgical instruments using special cleaners known as germicides
Prepared the patient for surgery by washing,shaving and disinfection sites .Cleaned and disinfected rooms after surgery made sure that or room was ready for next surgery patient
Other Duties as assigned
Strong communication skills, worked closely with or staff, nurses and co workers to ensure patient safety and sterilized or room
Excellent customer Service skills
Maintained clean safe work environment for Patients, doctors and staff, Made sure that operating room is well maintained and stocked for next or case.
Housekeeping Inspector
Marriott Hotel
Charlotte, NC
10.2011 - 08.2015
Managed a 200-room full-service boutique hotel
Assessing housekeeping standards in bedrooms, bathrooms and public areas as well as service and cuisine
Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession
Customer Service/Forklift Driver
Wal-Mart Warehouse
Morristown, NJ
01.2008 - 09.2010
Obtains copy of production schedule or shipping order and transports material or equipment to and from designated areas in the facility
Loading and unloading goods from company trucks
Moving goods packed on pallets or in crates around the storage facility
Stacking goods in the correct storage bays, following inventory control instructions Checking loads are secure,Stacking empty pallets, also performed daily equipment checks such as recharging the truck's battery and lubricating equipment
Removed machine attachments and waste material from machines,examined products to verify conformance to quality standards
Customer Service/Waiter
St Clarie's Senior Living
Denville, NJ
11.2004 - 03.2008
Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor
Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards
Serving Lunch and dinner for Patients and assisting CNA with any thing needed.
Education
High School Diploma - General
Excel High School
South Boston, MA
11.2023
Skills
Hospitality background
Strong medical ethic
Strong organizational skills
Courteous demeanor
OR Tech Assistant
CPR Certified
Personal Information
Title: CUSTOMER SERVICE /HOUSEKEEPER SUPERVISOR
Certification
CPR
Timeline
OR Technician Assistant
CaroMont Regional Medical Center, Gaston Memorial Hospital