QuaDajia Hopson
Meridian,MS
Summary
Dedicated Recreation Assistant with proven success enhancing recreational opportunities to support community needs. Promoted safe environment for staff and participants while maintaining responsible operations of programs. Demonstrated diplomacy, objectivity, positive attitude and high energy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
NF-2 Recreation Aide
NAS Meridian Mwr
255 Rosenbaum Ave Unit 283 Meridian, MS 39309 Unit
12.2019 - Current
- Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
- Answers telephone, providing information in regard to facility hours of operation, upcoming special events and programs, etc.
- Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants.
- Oversees the sale of retail items associated with activities and efficient in the Rec Trac system.
- Evaluates the effectiveness of ongoing
Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives. - Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management.
- Assists in the selection of fitness and sports, activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.
- Monitors assigned participants in indoor and outdoor activities to include intramural
sporting events. - Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.
- Demonstrates procedures common to the activities and instructs in the use of related
equipment. - Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.).
- Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.
- Assists with at least 7 races a year along with most of the sporting events held on the facility. (basketball, softball, football, volleyball, etc.)
Shift Leader
O’Charley’s
539 Bonita Lakes Dr, Meridian, MS 39301
04.2017 - 10.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Assisted with budgeting, sales, and inventory of the facility to ensure smoother operations.
Education
Associate Of Arts And Sciences - Kinesiology
Meridian Community College
Meridian, MS05.2017
West Lauderdale High School
Collinsville, MS05.2014
Skills
- Community Safety
- Resident Engagement
- Emergency Procedures
- Member Retention
- POS Transactions
- Teamwork and Collaboration
- Excel Spreadsheets
- Verbal and Written Communication
- Activity Coordination
Certification
- First Aid/CPR Certified
Timeline
NF-2 Recreation Aide
NAS Meridian Mwr
12.2019 - Current
Shift Leader
O’Charley’s
04.2017 - 10.2019
Associate Of Arts And Sciences - Kinesiology
Meridian Community College
West Lauderdale High School