Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quadijah McKenna

Albany

Summary

Compassionate Patient Care Technician with experience at Ellis Hospital, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient comfort and dignity while ensuring safety protocols. Committed to delivering high-quality care and fostering effective communication within healthcare teams, contributing to improved patient outcomes.

Overview

8
8
years of professional experience

Work History

Patient Care Technician

Ellis Hospital
09.2021 - Current
  • Assisted nursing staff in providing compassionate patient care and support.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Maintained cleanliness and organization of patient rooms and equipment.
  • Documented patient information accurately in electronic health records systems.
  • Supported patients with daily living activities, enhancing comfort and dignity.
  • Followed safety protocols to maintain a secure environment for patients and staff.
  • Participated in training sessions to enhance skills in patient care techniques.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.

Mail Handler

USPS
04.2019 - 09.2022
  • Sorted and distributed incoming mail efficiently to designated departments.
  • Operated various mail processing equipment, ensuring optimal functionality.
  • Assisted in maintaining accurate inventory of mailing supplies and materials.
  • Collaborated with team members to streamline sorting processes and reduce delays.
  • Adhered to safety protocols while handling hazardous materials within mail shipments.
  • Trained new staff on proper mail handling procedures and equipment usage.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Inspected mail for damages and took appropriate action to deliver in good condition.

Patient Care Technician

Albany Medical Center Hospital
08.2017 - 09.2020
  • Assisted in daily living activities, fostering patient independence and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained accurate patient records in electronic health systems, enhancing communication among healthcare teams.

Education

Medical Assistant - Medical

Mildred Elley
Albany, NY
05.2023

High School Diploma - General Studies

Thomas Jefferson High School
Brooklyn, NY
06.2012

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Infection control standards
  • Catheter care
  • ADL support
  • Phlebotomy techniques
  • Feeding assistance
  • Patient positioning
  • Patient services
  • Data collection
  • Clinical training
  • Hospice and palliative care
  • Safety protocols
  • Patient assistance

Timeline

Patient Care Technician

Ellis Hospital
09.2021 - Current

Mail Handler

USPS
04.2019 - 09.2022

Patient Care Technician

Albany Medical Center Hospital
08.2017 - 09.2020

Medical Assistant - Medical

Mildred Elley

High School Diploma - General Studies

Thomas Jefferson High School