Dedicated professional with strong problem-solving and client relations skills. Committed to enhancing customer satisfaction and ensuring efficient office organization.
Overview
4
4
years of professional experience
Work History
Receptionist
Tyler Cappitte
Atlanta, GA
01.2025 - 03.2026
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Coordinated with diverse coworkers to achieve goals and resolve product and service issues.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated with team members to meet project objectives and deadlines.
Proposed ideas and solutions that improved team performance and outcomes.
HHA
Wrapped In Love
Philadelphia, PA
03.2022 - 05.2024
Administered medications and monitored health conditions, supporting adherence to healthcare professionals' treatment plans.
Provided assistance with bathing, dressing, and personal care, promoting clients' dignity and enhancing self-esteem.
Assisted clients with daily living activities to ensure comfort and well-being.
Provided companionship and emotional support to enhance clients' mental health.
Collaborated with family members to discuss care plans and address concerns.
Documented client progress and reported changes in behavior or health status.
Ensured cleanliness and organization of living spaces, contributing to a safe and comfortable environment for clients.
Maintained clean and well-organized environment for client happiness and safety.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.