Quailyn Williams
Dallas,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Professional Mover
Little Guy Movers
05.2023 - 08.2023
- Operated with safety and skill to avoid accidents and delays.
- Loaded and unloaded trucks with customer possessions or merchandise.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Completed over 25 jobs by loading boxes and large items, unloading trucks, and cleaning job sites.
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Followed verbal and written instructions to properly move and ship products.
Lighting Technician
Texas Fireman LLC
10.2021 - 01.2022
- Performed proper maintenance of lighting equipment, ensuring safety and quality operations.
- Followed lighting design plan to select fixtures and control settings.
- Enhanced lighting with use of dimmers and computerized timing controls.
- Minimized risk of fire or electrical shock by using optimal safety procedures.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
Walmart
05.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
No Degree - Communications
Tyler Junior College
Tyler05.2024
High School Diploma -
Greenville High School
Greenville, TX05.2020
Skills
- Inventory Controls
- Problem-Solving Skills
- Verbal and Written Communication
- Team Collaboration
- Adaptable Nature
- Customer Service Excellence
- Multitasking Capabilities
- Willing to Learn
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Professional Mover
Little Guy Movers
05.2023 - 08.2023
Lighting Technician
Texas Fireman LLC
10.2021 - 01.2022
Sales Associate
Walmart
05.2020 - 08.2020
No Degree - Communications
Tyler Junior College
High School Diploma -
Greenville High School
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