Quanae Miller

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Utilized CRM software to track interactions and maintain up-to-date customer records.
• Assisted in training new representatives on company policies and service protocols.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Sought ways to improve processes and services provided.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Promptly responded to inquiries and requests from prospective customers.

While Obtaining my License with Cortiva Institute i was also able to take clients on specific days to prepare me for the field . I was not paid for the services done it was to gain the experience and knowledge learning different skin types and treatments needed for clients. I was able to provide all types of facial services to clients such as Microdermabrasion , Oxygen Treatments , Chemical peels , Microcurrent , Microneedling , Hair Removal Services using Hard and Soft Wax, As well as Brow and Lash services from waxing ,tent and Lamination.