Quandejah Mccray
Nashville,TN
Summary
Hardworking young woman with excellent customer service skills and solid background resolving diverse issues. Quality-driven and reliable with relationship-building strengths honed over years in demanding roles. Conscientious, reliable and driven to make positive impact through work. Excellent organizational, observational and decision-making abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Security Industry Specialists, Inc.
Nashville, TN
10.2023 - Current
- Access Control, Monitoring Cameras, Patrol rounds every hour, Ensure of client's safety
Data Pump Operator/MTech
Tyson Foods Incorporated
Goodlettsville, TN
08.2022 - 05.2023
- Create and maintain data entry logs to track data entry activities, Verify data files prior to entry to maintain high data accuracy, Enter data into various computer databases/ systems accurately using Microsoft Excel, Place finished products into bags, boxes, or other containers, Loaded finished items onto conveyor belts and pallets
Correctional Officer
DAVIDSON COUNTY SHERIFF'S OFFICE
Nashville-Davidson, TN
06.2020 - 03.2022
- Safeguarded facility access, monitoring entrances and screening visitors, Kept records and drafted reports detailing offender movements or rule violation, conducted routine and emergency head counts, Made rounds at specified intervals and conducted head counts and roll calls, Tracked inmates through head counts, visitor logs, and scheduled activities, Enforced rules and regulations to maintain order among inmates
Professional Caregiver
Home Instead
Goodlettsville, TN
12.2019 - 12.2020
- Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence, Checked vital signs on daily basis and contacted home health supervisor regarding any patient health concerns or behavioral changes, Assisted 2-3 patients per day with handling daily chores and errands by transporting to appointments cleaning personal spaces and purchasing supplies, Completed daily entries in log books, journals and care plans to document accurately report patient progress, Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life, Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Correctional Officer
CoreCivic
08.2019 - 06.2020
- Safeguarded facility access, monitoring entrances and screening visitors, Kept records and drafted reports detailing offender movements or rule violation, conducted routine and emergency head counts, Made rounds at specified intervals and conducted head counts and roll calls, Tracked inmates through head counts, visitor logs, and scheduled activities, Enforced rules and regulations to maintain order among inmates
General Laborer
Tyson Foods Incorporated
Goodlettsville, TN
12.2017 - 05.2019
Call Center Agent
USAA Sitel
Amarillo, TX
05.2016 - 06.2017
- Met and maintained monthly and quarterly insurance sales goals by capitalizing on expert knowledge of available products, customer preferences, and market trends, Placed outbound calls to check on customers' sales satisfaction and offer additional support, Maintained impeccable records of interactions, account information, and order details, Grew sales volume by expertly managing conversations and overcoming objections, Handled simultaneous tasks such as talking, research, and documentation with good prioritization and multitasking abilities, Opened and updated customer accounts with personal information, payment methods and order details
- Managed productive calls by maintaining control and using scripts to overcome objections, Answered warm inbound calls from potential customers answering advertising solicitations
Education
High school diploma -
Amarillo High School
05.2016
Skills
- Data entry
- Computer skills
- Critical Thinking
- Customer support
- Communication skills
- Clerical skills
- Report Writing
- Resident relations
- Marketing expertise
- Anatomy knowledge
- Medical terminology
- Time management
Certification
- Certified Phlebotomy Technician, 07/01/23, 07/01/25
- Unarmed Security License, 11/01/23, 11/01/25
- CPR Certification, 11/01/23, 11/01/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Officer
Security Industry Specialists, Inc.
10.2023 - Current
Data Pump Operator/MTech
Tyson Foods Incorporated
08.2022 - 05.2023
Correctional Officer
DAVIDSON COUNTY SHERIFF'S OFFICE
06.2020 - 03.2022
Professional Caregiver
Home Instead
12.2019 - 12.2020
Correctional Officer
CoreCivic
08.2019 - 06.2020
General Laborer
Tyson Foods Incorporated
12.2017 - 05.2019
Call Center Agent
USAA Sitel
05.2016 - 06.2017
High school diploma -
Amarillo High School
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