Quandolyn Johnson Evans
Houston ,TX
Summary
Results-oriented professional with a diverse background in allied health, industrious inventory management and environmental science. Proven to conceptualize, plan and manage successful business operations with additional experience in effectively communicating with healthcare professionals and adept at performing clinical, administrative and interpersonal duties of phlebotomy. Through a combination of strong clinical and people skills, demonstrates gentle confidence in administering venipuncture procedures, along with deep knowledge of infection control procedures and medical terminology. Known for being dedicated, highly accurate and organized in collecting, preparing and storing blood samples.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon Fulfillment Center
12.2019 - 08.2022
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
Order Selector
Kroger DCF
01.2018 - 07.2018
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Contact Center Representative
Kelsey-Seybold PABO
08.2017 - 10.2017
- Scheduled, confirmed and cancelled appointments. Interfaced daily with internal and external providers while facilitating communication between patient.
- Capitalized on opportunities to enhance customer experiences and bring in repeat business.
- Demonstrated empathy towards customer concerns, fostering trust and rapport during interactions.
- Managed high call volume while remaining focused on delivering excellent customer experiences.
Owner/Operator
BLT Trucking LLC.
05.1999 - 04.2014
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Cardiovascular Technician
Terrebonne General Medical Center
09.2005 - 01.2009
- Tested patient cardiac activity with specialized equipment to conduct tests such as electrocardiograms(EKG 12 lead), adenosine and exercise stress test, holter monitor placement and some echocardiograms.
- Provided compassionate support to patients during stress tests, ensuring their comfort and safety throughout the procedure.
- Efficiently managed inventory levels of supplies needed for daily operations, reducing unnecessary waste while maintaining accessibility.
Medical Assistant
Houma Health Clinic
08.2002 - 07.2005
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
Certified Phlebotomy Technician/Acquiring ASCP - Allied Health
Lonestar Community College
Houston, TX06.2024
Environmental Specialist
National Resource Training Group (NRTG)
05.2022
Medical Assisting/Diagnostic Technician
Bryman College
New Orleans, LA12.2004
Skills
- Venipuncture (geriatrics / neonates)
- Patient Care
- Patience, compassionate and honesty
- Infectious Disease Control
- Technologically savvy
- Medical terminology
- Capillary procedures (geriatrics / neonates)
- Clinical administration
- Data entry
- Adaptive team player
- HIPPA & OSHA compliance
- Triage Screening
- MS Office (word / excel), SAP
- Relationship development
- Teamwork and collaboration
- Willing to Learn
- Excellent communication
- Follows specimen integrity protocol
- Specimen processing
Certification
Certified Phlebotomist 6/2024
Cardiopulmonary Resuscitation (CPR) 9/2023
Basic Life Support (BLS) 9/2023
Environmental Specialist certification 5/2022
Timeline
Fulfillment Associate
Amazon Fulfillment Center
12.2019 - 08.2022
Order Selector
Kroger DCF
01.2018 - 07.2018
Contact Center Representative
Kelsey-Seybold PABO
08.2017 - 10.2017
Cardiovascular Technician
Terrebonne General Medical Center
09.2005 - 01.2009
Medical Assistant
Houma Health Clinic
08.2002 - 07.2005
Owner/Operator
BLT Trucking LLC.
05.1999 - 04.2014
Certified Phlebotomy Technician/Acquiring ASCP - Allied Health
Lonestar Community College
Environmental Specialist
National Resource Training Group (NRTG)
Medical Assisting/Diagnostic Technician
Bryman College