Quandrea Somerville
Chicago,IL
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks. Well-versed in communication and efficient task completion.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrative Assistant III/Electronic Monitoring
Cook County Sheriff Department
Chicago, Illinois
04.2019 - Current
- Registration and data collection entering information on registered offenders.
- Received and reviewed Em participants documents for movement approval.
- Em placements-Placements are completed by working from a list (EMCM) of individuals that have been cleared for release by the judicial system.
- Gather contact information from potential host, filling out host verification questionnaire forms and documenting cleared individuals.
- Track and verify violations on the dispatch board recommending further action by Investigators or by removing the violation from dispatch.
- Performing duties with minimal supervision and maintaining an open line of communication.
Administrative Assistant III/Medical Call-In
Cook County Sheriff Department
Chicago, IL
08.2012 - 04.2019
- Answered incoming calls from other employees inquiring to use benefit time.
- Greeted callers in a professional manner, responding to inquiries.
- Entered data into spreadsheet using Microsoft Excel for record-keeping and reporting.
- Documented and entered calls in workforce.
- Microsoft Excel for record-keeping and reporting.
Clerk-Child Support Dept
Cook County Sheriff Department
Chicago, Illinois
10.1998 - 08.2012
- Reviewed files, records and other documents to obtain information or respond to requests.
- Supported office clerical functions using word processing and other software, email and office machines.
- Answered telephones, directed calls, and took messages.
- Followed confidentiality rules to preserve data.
Education
Malcolm X College
1900 W Jackson BlvdGPS Tracking Training
Intellitrack Track Group
Skills
- Data entry
- Documentation and reporting
- Communication
- Record keeping
- Team collaboration
- Information tracking
- Task prioritization
Certification
- Leads certified
Timeline
Administrative Assistant III/Electronic Monitoring
Cook County Sheriff Department
04.2019 - Current
Administrative Assistant III/Medical Call-In
Cook County Sheriff Department
08.2012 - 04.2019
Clerk-Child Support Dept
Cook County Sheriff Department
10.1998 - 08.2012
Malcolm X College
GPS Tracking Training
Intellitrack Track Group