Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Quanisha Dudley

Macon
Quanisha Dudley

Summary

Friendly and patient with deep sense of responsibility and care. Well-versed in child development principles and adept at creating safe, nurturing environments. Committed to fostering positive growth and well-being in children.

Empathetic and dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities.

Overview

3
years of professional experience

Work History

Liveops

Nordstrom Customer Care Specialist
10.2023 - 08.2024

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Verified accuracy of customer account information and updated when necessary.
  • Took ownership of customers issues to follow problems through to resolution.
  • Improved team performance by sharing knowledge and best practices with colleagues in regular training sessions.

Rescue Mission of Middle GA

Childcare Volunteer
03.2023 - 06.2023

Job overview

  • Encouraged positive social interactions among children during group activities.
  • Supported educators in organizing age-appropriate games and crafts.
  • Provided emotional support to children during transitional times.
  • Supervised children of various ages on playground
  • Boosted creativity through hands-on art projects that allowed children to express themselves freely while developing fine motor skills.
  • Encouraged healthy habits by preparing and serving nutritious snacks and meals.

Publix

Cashier
08.2021 - 06.2022

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Warner Robins High School
Warner Robins, GA

High School Diploma
05-2016

University Overview

  • Completed AP course in Environmental Science
  • Professional Development: Cosmetolgy

Dual-Enrollment (2013-2016)

  • Extracurricular Activities: Graphic Design and Spanish 3

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Patience and empathy
  • Child supervision
  • Activity planning
  • Meal preparation
  • Cleaning and sanitation
  • Sensory integration

Accomplishments

  • Graduated the Rescue Mission of Middle GA in June 2023

Timeline

Nordstrom Customer Care Specialist

Liveops
10.2023 - 08.2024

Childcare Volunteer

Rescue Mission of Middle GA
03.2023 - 06.2023

Cashier

Publix
08.2021 - 06.2022

Warner Robins High School

High School Diploma
Quanisha Dudley