Quanisha Woodard
Largo,FL
Summary
Dependable sever successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Server
Holiday By Atria Belleair Towers
06.2023 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
Clearwater High School
Clearwater, FL05.2023
Skills
Food Safety Compliance
Sales Techniques
Teamwork and Collaboration
Ability to Lift 30 Pounds
Certification
- Med Tech Training - 12/23
- Certified Food Safety, Bellaire Towers
Timeline
Lead Server
Holiday By Atria Belleair Towers
06.2023 - Current
High School Diploma -
Clearwater High School
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