Quantai Marshall
Detroit,MI
Summary
Proven track record in enhancing customer satisfaction and streamlining order processes as a Retail Sales Associate at Auto Zone Auto Parts. Skilled in loss prevention and adept at money handling, consistently volunteered for extra shifts, boosting team efficiency. Demonstrated ability to improve shop safety and maintenance turnaround times as an Assistant Mechanic at Jay's Auto Sales & Repair. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Auto Zone Auto Parts
2022.06 - 2024.06
- Answered questions about store policies and addressed customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant Mechanic
Jay's Auto Sales & Repair
2020.06 - 2022.06
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Coordinated ready access to tools and parts needed for repair and maintenance activities.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Provided diagnostic support, generating reports on results for manager.
- Retained accurate records of purchases, titles and sales.
Education
GED -
Briggs High School
Columbus, OH06.2024
Skills
- Loss Prevention
- Order Processing
- Display Setup
- Money Handling
Timeline
Retail Sales Associate
Auto Zone Auto Parts
2022.06 - 2024.06
Assistant Mechanic
Jay's Auto Sales & Repair
2020.06 - 2022.06
GED -
Briggs High School
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