Quantarius Mcclendon
Clover,SC
Summary
Results-driven technician with extensive experience in delivering technical support and improving customer satisfaction. Expertise in diagnosing complex issues and implementing effective solutions. Proven ability to ensure reliability and data security across all operations. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
1
1
Certification
5
5
years of professional experience
Work History
PC Technician
UBreakiFix
Austell, Georgia
12.2025 - 03.2026
- Diagnosed hardware and software issues for customer devices.
- Provided technical support to customers via phone and in-store consultations.
- Assessed customer needs to determine best solutions for computer problems.
- Repaired smartphones, tablets, and computers using specialized tools.
- Trained new staff on efficient repair processes and customer service protocols to enhance overall service quality.
- Collaborated with team to improve repair workflows and efficiency.
- Documented repairs and customer interactions in the service management system.
- Implemented security measures to protect data from unauthorized access or destruction.
- Maintained network and system performance thresholds based on MCSE certification, knowledge of up-to-date hardware concepts and familiarity with governmental regulations.
Assistant to the President and CEO
Gresults Marketing
Dallas, Texas
07.2024 - 01.2026
- Coordinated schedules and meetings for President and CEO, ensuring optimal time management and efficiency.
- Liaised with upper management and employees to ensure clear communication across all levels.
- Collaborated with departments to ensure timely completion of tasks related to President and CEO, enhancing interdepartmental communication and workflow.
- Provided guidance to team members on how best to accomplish their tasks according to directives given bythePresident &CEO.
- Assisted in preparing presentations, reports, and other documents for internal and external meetings.
- Created monthly status updates on progress being made towards established goals set by thePresident &CEO.
- Conducted research to support marketing initiatives and business strategies, providing actionable insights for decision-making.
- Coordinated travel arrangements for business trips including flights, hotels, car rentals.
Mechanic
AutoBlazin.LLC
Manning, SC
07.2021 - 11.2022
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, and fuel systems.
- Diagnosed vehicle issues using diagnostic tools and equipment.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Performed routine maintenance on various vehicle types and models.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Collaborated with team members to enhance efficiency of repair processes.
- Supported mechanics during intricate repairs in the workshop.
- Trained new mechanics on company procedures and tools to ensure consistent service quality.
- Communicated effectively with customers regarding service needs.
- Maintained detailed records of repairs and parts used to support accurate service documentation.
Education
GED -
TurblevillE Adult Ed
Turbeville, SC11-2025
Skills
- Technical support
- Helpdesk services
- Remote support
- Software installation
- Software deployment management
- Software updates
- Hardware repair
- Hardware installation
- Hardware troubleshooting
- Computer assembly
- Virus removal
- Driver updates
- Operating system management
- Network configuration
- Virtualization
- Data security
- System diagnostics
- Performance optimization
- Preventative maintenance
- Equipment maintenance
- Problem solving
- Problem resolution
- Remote assistance
- Customer service
- Team collaboration
- Multitasking
- Time management
- Inventory management
- Multitasking
- Inventory management
- Hardware troubleshooting
Certification
- WINN CERTIFICATION LEVEL 4
Timeline
PC Technician
UBreakiFix
12.2025 - 03.2026
Assistant to the President and CEO
Gresults Marketing
07.2024 - 01.2026
Mechanic
AutoBlazin.LLC
07.2021 - 11.2022
GED -
TurblevillE Adult Ed