Quantayvia Petit
Miami,Florida
Summary
Dynamic and detail-oriented professional with a strong background in security and customer service, honed at Elite Guard. Proven ability to manage high-pressure situations while maintaining superior service. Skilled in incident reporting and access control, with exceptional communication and organizational skills to enhance operational efficiency.
Overview
7
7
years of professional experience
Work History
Security Officer
Elite Guard
Miami, FL
01.2025 - Current
- Monitored building access and ensured safety of residents, guests, and staff
- Greeted visitors and verified identification in a professional, customer-facing manner
- Managed front desk operations including logging packages, Assisting with Check-In and deliveries
- Handled difficult or high-pressure situations calmly and professionally
- Maintained detailed incident reports and daily activity logs
- Coordinated with management and staff to ensure smooth building operations
- Enforced policies while maintaining a welcoming and respectful environment
Personal Assistant
AJB Realty Group
Plantation, FL
01.2022 - 08.2024
- Managed scheduling, errands, and daily administrative tasks
- Handled phone calls, emails, and correspondence
- Coordinated appointments and maintained calendars
- Demonstrated strong time management and multitasking skills
Front Desk Receptionist
Hand and Stone Massage and Facial
Tampa
06.2019 - 11.2021
- Greeted clients warmly and created a relaxing, professional first impression
- Managed appointment scheduling using booking systems (Mind body)
- Answered high-volume phone calls and handled client inquiries with professionalism
- Processed payments, handled cash/card transactions, and balanced daily registers
- Coordinated with estheticians and massage therapists to ensure smooth daily operations
- Maintained cleanliness and organization of the front desk and waiting area
- Resolved client concerns calmly to ensure a positive experience and repeat business
- Promoted spa services, packages, and memberships to increase sales
Education
High School Diploma -
North Miami Senior High School
Miami, FL06.2010
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Access control
- Customer Service
- Appointment Scheduling
- Multiline Phone Systems
- Microsoft Office / Google Workspace
- Organization & Time Management
- Communication Skills
- Problem Solving
- Data Entry
Languages
French
Elementary
Timeline
Security Officer
Elite Guard
01.2025 - Current
Personal Assistant
AJB Realty Group
01.2022 - 08.2024
Front Desk Receptionist
Hand and Stone Massage and Facial
06.2019 - 11.2021
High School Diploma -
North Miami Senior High School