Quanzi Thom
Atlanta,GA
Summary
Outgoing GED student pursuing flexible full-time employment with weekend and evening shift options.
Customer-oriented sales professional with nearly a year of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Reliable Cook with over 3 years of experience preparing food in fast-paced environments. Adept at working grill, line and pantry. Strong communication and multi-tasking skills.
Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects.
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions.
Overview
7
7
years of professional experience
Work History
Environmental Services Assistant
Goodwill
Tucker, Georgia
09.2024 - Current
- Responded to emergency cleaning requests promptly and efficiently.
- Ensured proper disposal of hazardous materials according to safety protocols.
- Assisted guests with inquiries related to environmental services operations.
- Cleaned and sanitized bathrooms and replenished supplies.
- Maintained cleanliness of floors by sweeping, mopping and vacuuming.
- Followed established sanitation guidelines while performing daily tasks.
- Disinfected surfaces using appropriate chemicals and tools.
- Organized storage closets for efficient retrieval of items when needed.
- Vacuumed carpeted areas and mopped solid surfaces using proper flooring disinfectants.
- Maintained floors with regular sweeping, mopping and vacuuming.
Production Floater
Goodwill
Tucker , GA
09.2024 - 12.2024
- Maintained accurate records of production operations and inventory levels.
- Performed routine maintenance and cleaning of production equipment.
- Inspected product for quality assurance purposes.
- Followed standard operating procedures for each task assigned.
- Collaborated with team members on process improvement initiatives.
- Resolved customer complaints related to product defects quickly and efficiently.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Kept operations area neat and orderly to minimize obstacles.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Used daily system logs to document production information, discussing issues with management.
- Used hand trucks and forklifts to unload, load and transport items.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Laundry Attendant
Tru By Hilton
Atlanta, GA
02.2024 - 08.2024
- Folded dried articles neatly.
- Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Ensured that all wash loads are balanced before starting the cycle.
- Removed lint from dryer screens after each load.
- Kept work area neat, clean and organized at all times.
- Inspected linen for tears or stains and treated them accordingly.
- Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
- Repaired or replaced damaged items following established procedures.
- Assisted customers with their inquiries regarding laundry services.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
- Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
- Transported laundry in carts and sorted dirty items by load type.
Sales Floor Associate
Dollar Tree
Tucker, GA
12.2023 - 03.2024
- Operated cash register to process customer purchases accurately and efficiently.
- Performed inventory counts on a regular basis to ensure accurate stock levels.
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
Warehouse Worker
Dollar Tree
Tucker, GA
06.2023 - 08.2023
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Used digital database to keep records of units and stock moved.
- Received and tracked incoming inventory shipments.
- Recognized defective material and reported issues to management.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Packed boxes and stock using organizational guidelines.
- Staged and sorted multiple types of products for loading.
- Assembled orders according to customer requests.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Sales Floor Associate
Dollar Tree
Stone Mountain, GA
12.2022 - 04.2023
- Operated cash register to process customer purchases accurately and efficiently.
- Performed inventory counts on a regular basis to ensure accurate stock levels.
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
- Provided information to customers concerning sales, promotions and store policies.
- Resolved customer complaints promptly and professionally according to company policies.
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
Bistro Cook
Courtyard by Marriott
Tucker, GA
12.2021 - 10.2022
- Kept items warm until sold using heat lamps.
- Requested supplies and equipment orders, explaining needs to managers.
- Maintained knowledge of current menu items along with any new additions or modifications.
- Used grills, deep fryers and griddles to cook food.
- Filled and served various beverages for customers.
- Monitored food stock levels and placed orders when necessary.
- Cooked meats, fish, vegetables, soups or other hot food products as well as prepared salads or cold dishes.
- Washed and cut ingredients for quick meal assembly.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
- Adhered to sanitation practices to maintain a safe working environment for staff members.
- Maintained high level of cleanliness throughout the kitchen, including counters, stovetops, grills and fryers.
- Ensured that all dishes were prepared in a timely manner with the highest standards of quality.
- Dropped off food and drink orders for customer pickup.
- Packaged and bagged cooked food and prepared items.
- Safely operated ovens, fryers and grills to prevent injuries and accidents.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Stored foods in designated containers and storage areas following wrapping, dating, food safety guidelines.
- Cooked menu items based on customer orders.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Dishwasher/Prep Line Cook
Mellow Mushroom
Tucker, GA
08.2019 - 03.2022
- Maintained adequate levels of cleaning supplies for washing dishes.
- Adhered to sanitary regulations to prevent contamination with food products.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Studied methods of coworkers, successfully learning kitchen and food service skills.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
Education
GED -
Georgia Piedmont Technical College
Clarkston, GASkills
- Retail Merchandising Expertise
- Loss Prevention
- Store Cleaning
- Product Promotion
- Customer Service
- Customer Assistance
- Honest and Dependable
- Inventory and Stocking
- Reliable and Responsible
- Basic Mathematics
- Positive Customer Engagement
- Cash Handling
- Shipment Receiving
Timeline
Environmental Services Assistant
Goodwill
09.2024 - Current
Production Floater
Goodwill
09.2024 - 12.2024
Laundry Attendant
Tru By Hilton
02.2024 - 08.2024
Sales Floor Associate
Dollar Tree
12.2023 - 03.2024
Warehouse Worker
Dollar Tree
06.2023 - 08.2023
Sales Floor Associate
Dollar Tree
12.2022 - 04.2023
Bistro Cook
Courtyard by Marriott
12.2021 - 10.2022
Dishwasher/Prep Line Cook
Mellow Mushroom
08.2019 - 03.2022
GED -
Georgia Piedmont Technical College