Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Qua'Onna Leggs

Nashville,TN

Summary

Detail-oriented and adaptable Office Administrator with 10 years of combined experience in administrative support, sales, customer service, and inventory management. Proven ability to streamline office operations, enhance customer satisfaction, and coordinate cross-functional tasks with efficiency. Skilled in Microsoft Office Suite, scheduling, data entry, and process improvement. CPR certified and committed to maintaining professional excellence in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Independent Contractor

Instacart
04.2020 - Current
  • Manage scheduling, order fulfillment, and customer communications to ensure on-time deliveries.
  • Maintain top-tier customer ratings through exceptional service and rapid problem resolution.
  • Coordinate with multiple clients daily, adapting quickly to varying needs and priorities.

Stock Lead

Bath & Body Works
10.2023 - 12.2024
  • Oversaw inventory management, shipment receiving, and restocking in a high-demand retail environment.
  • Trained and supervised new team members to maintain compliance with company merchandising standards.
  • Implemented organizational systems that improved stockroom efficiency by 20%.

Receptionist

Young Williams CSS
09.2018 - 09.2020
  • Managed a multi-line phone system, directing calls and scheduling appointments.
  • Maintained accurate and confidential client records in compliance with state requirements.
  • Provided professional front-desk support, greeting visitors and managing inquiries.

Customer Service Associate

Home Depot
08.2016 - 09.2020
  • Delivered excellent customer service, processed transactions, and resolved inquiries.
  • Maintained merchandise displays and supported inventory counts.
  • Consistently exceeded sales and service goals, earning customer recognition.

Data Entry Coordinator

The Cigna Group
09.2017 - 09.2019
  • Entered and processed sensitive customer data for health insurance plans with high accuracy.
  • Monitored database integrity and assisted in troubleshooting system errors.
  • Collaborated with cross-functional teams to meet tight deadlines.

Education

High School Diploma -

Nashville State Community College
Nashville, TN
05-2027

Skills

  • Regulatory compliance expertise
  • Client interaction expertise
  • Data management
  • Prioritization and planning skills
  • Proficient in client interactions
  • Resource allocation

Interests

  • Music
  • Backpacking and Hiking
  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Outdoor Recreation

Timeline

Stock Lead

Bath & Body Works
10.2023 - 12.2024

Independent Contractor

Instacart
04.2020 - Current

Receptionist

Young Williams CSS
09.2018 - 09.2020

Data Entry Coordinator

The Cigna Group
09.2017 - 09.2019

Customer Service Associate

Home Depot
08.2016 - 09.2020

High School Diploma -

Nashville State Community College

Similar Profiles

CREATE PROFILE