Quarin Smith
East Stroudsburg,PA
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Server
Friendlys Ice Cream
East Stroudsburg, Pennsylvania
12.2020 - 10.2024
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Cook
Burger King
East Stroudsburg, Pennsylvania
12.2020 - 12.2021
- Checked quality of food products to meet high standards.
- Managed portion control using correct utensils during preparation and plating.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Made meals in accordance with company standards and requirements.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Cashier
McDonald's Restaurant
East Stroudsburg, Pennsylvania
01.2019 - 12.2020
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Our Lady of Good Counsel
08-2022
Skills
- Point-of-sale operation
- Order accuracy
- Food safety practices
- Team collaboration
- Time management
- Customer service
Timeline
Server
Friendlys Ice Cream
12.2020 - 10.2024
Cook
Burger King
12.2020 - 12.2021
Cashier
McDonald's Restaurant
01.2019 - 12.2020
High School Diploma -
Our Lady of Good Counsel