Quarnecho Walker
Tyler,TX
Summary
Dynamic delivery professional with a clean driving record and exceptional customer service skills, honed at Patterson CDJR. Proven ability to optimize routes using GPS technology, ensuring timely deliveries while maintaining a positive attitude. Recognized for training new team members and enhancing operational efficiency through effective problem-solving and collaboration.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Patterson CDJR
Tyler
12.2022 - Current
- Navigated local routes efficiently to ensure timely deliveries.
- Inspected delivery vehicles pre- and post-route for safety compliance.
- Loaded and unloaded packages while adhering to weight limits and safety protocols.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Utilized GPS technology to optimize route planning and minimize delays.
Packer
Genpak
Longview,TX
06.2008 - 08.2012
- Operated packaging machinery to ensure efficient product assembly and integrity.
- Inspected packaged products for quality assurance and compliance with standards.
- Collaborated with team members to streamline workflow and reduce bottlenecks.
- Trained new staff on packing procedures and safety protocols, enhancing team performance.
- Implemented process improvements to increase packing efficiency and accuracy.
- Maintained organized work area, ensuring compliance with health and safety regulations.
- Assisted in troubleshooting equipment issues, minimizing downtime during production shifts.
- Monitored inventory levels of packaging materials, coordinating timely replenishment orders.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Uber Partner
Uber
Tyler, TX
11.2014 - Current
- Coordinated ride logistics to enhance driver utilization and customer satisfaction.
- Trained new partner drivers on best practices and safety protocols.
- Implemented feedback mechanisms to improve service quality and response times.
- Analyzed trip data to identify trends and optimize operational efficiency.
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Maintained a high driver rating through excellent communication and navigational skills.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Dining Services Supervisor
Aramark at TJC
Tyler, TX
01.2019 - 12.2022
- Supervised daily dining operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on service excellence and food preparation practices.
- Implemented improved service protocols to enhance customer satisfaction and efficiency.
- Managed inventory control, optimizing stock levels and minimizing waste.
- Collaborated with kitchen staff to streamline food production processes for optimal service flow.
- Developed new menu items to increase variety and cater to diverse dietary preferences of customers.
- Followed OSHA, safety, health, and sanitation guidelines.
- Ensured all employees adhered to strict hygiene guidelines, protecting guests from potential health hazards related to food handling or preparation practices.
- Coordinated dining service with other departments.
- Maintained a clean and efficient dining hall, ensuring compliance with health and safety regulations.
- Enhanced customer satisfaction by focusing on quality service and timely food delivery in the dining area.
- Streamlined inventory management processes for more effective ordering and reduced waste.
- Served as host for diners to drive pleasurable dining experiences.
Server Trainer
Posados Mexican Cafe
Tyler, TX
03.2016 - 05.2019
- Trained new servers on menu knowledge and customer service standards.
- Monitored server performance to ensure adherence to quality and efficiency protocols.
- Developed training materials that improved onboarding processes for new hires.
- Facilitated role-playing sessions to enhance team members' communication skills and service delivery.
- Collaborated with management to refine operational workflows and enhance dining experiences.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Monitored new server performance and offered continuous support throughout training period.
Education
Bachelor Of Arts - Food Service Management
Johnson & Wales University
Providence, RI05.1999
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Order picking and processing
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
Timeline
Delivery Driver
Patterson CDJR
12.2022 - Current
Dining Services Supervisor
Aramark at TJC
01.2019 - 12.2022
Server Trainer
Posados Mexican Cafe
03.2016 - 05.2019
Uber Partner
Uber
11.2014 - Current
Packer
Genpak
06.2008 - 08.2012
Bachelor Of Arts - Food Service Management
Johnson & Wales University