Quarterrius "Ryan" Swoll

Primary Liaison between customers and the Service Department, coordinating vehicle maintenance and repairs while delivering clear communication, accurate estimates, and an exceptional customer experience. High performing Service Advisor who leads by example, consistently supporting department success through reliability, dependability, and strong commitment to customer satisfaction.

• Primary Liaison between customers and the Service Department, coordinating vehicle maintenance and repairs while delivering clear communication, accurate estimates, and an exceptional customer experience. High performing Service Advisor who leads by example, consistently supporting department success through reliability, dependability, and strong commitment to customer satisfaction.

• Oversee daily rental operations, lead and develop staff, managed fleet performance, and delivered excellent customer service while preparing for full branch management responsibility.
• Trained and mentored new staff on company policies and procedures.

• Responsible for checking orders processed by material handlers. Once confirmed accuracy, the orders are packed and shipped via UPS or FedEx.

• Promoted to the ranking of Deputy II, I was assigned to the patrol division responsible for answering calls for service within a certain assigned zone of Marion County.
• I was a Field Training Officer, along with multiple other assignments to include Corrections Assistant, School Resource Officer, and Recruitment.
• Conducted investigations into criminal activity, gathering evidence and interviewing witnesses.
• Enforced laws and regulations to maintain public safety and order.