Quartez Crowder
The Woodlands,USA
Summary
Professional Summary
Ambitious and reliable, with experience in customer service, sales, and fast-paced work environments. Effective at interacting with customers, cash handling and POS systems, teamwork, and quickly adapting to new tasks. With experience in retail and the food industry, I am highly motivated and dedicated to creating a good experience for customers. Looking for a job where I can further develop my professional skills and responsibilities.
Overview
3
3
years of post-secondary education
1
1
year of professional experience
Work History
Customer Service Representative
The Home Depot
The Woodlands, USA
02.2026 - Current
- Processed customer transactions efficiently while assisting with purchases, returns, and product inquiries.
- Facilitated customer access to lot, lumber, hardware, and garden areas by loading materials, organizing inventory, and directing customers to outdoor products.
- Leveraged expertise in outdoor items (pavers, tiles, garden supplies) to provide tailored recommendations and enhance customer satisfaction.
Shift Leader/Trainer
McDonald's
Woodforest, USA
08.2025 - 02.2026
- Worked across all positions (front counter, drive-thru, kitchen, and prep), showing flexibility and the ability to learn quickly.
- Provided fast, friendly customer service while handling orders, payments, and resolving issues in a high-pressure environment.
- Followed food safety, cleanliness, and teamwork standards to keep operations running smoothly during busy shifts.
Customer Service Representative/Concessions Worker
AMC Movie Theater
The Woodlands, USA
05.2025 - 10.2025
- Provided exceptional customer service, fostering positive guest experiences, and enhancing overall satisfaction.
- Assisted in managing ticket sales, contributing to increased revenue and ensuring efficient operations during peak hours.
- Worked closely with team members to streamline concession operations, reducing wait times and boosting sales.
Education
Associate of Arts - Education
Lone Star College
The Woodlands, TX 01.2024 - 08.2026
Ischool High of The Woodlands
The Woodlands, TXSkills
- Customer Service & Guest Experience
- Cash Handling and POS Systems
- Sales & Upselling
- Fast-paced time management
- Team leadership
- Teamwork/Leadership & Communication
- Effective communication
Timeline
Customer Service Representative
The Home Depot
02.2026 - Current
Shift Leader/Trainer
McDonald's
08.2025 - 02.2026
Customer Service Representative/Concessions Worker
AMC Movie Theater
05.2025 - 10.2025
Associate of Arts - Education
Lone Star College
01.2024 - 08.2026
Ischool High of The Woodlands