QUASEEM MISBAH
New york,NY
Summary
Creative Senior Program Manager with exceptional background in [Type] industry. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Program Manager
Bloomberg. L.P
04.2018 - Current
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Increased customer satisfaction rates by implementing robust feedback mechanisms and incorporating client input into future program planning efforts.
- Reduced program costs through diligent budget management and identifying areas for cost savings.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Devised tools and benchmarks to improve team performance and monitor production.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Defined clear targets and objectives and communicated to other team members.
- Managed senior-level personnel working in marketing and sales capacities.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
Scrum Manager / Agile Coach
Express Scripts
10.2017 - 04.2018
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Project Manager
Capital One
02.2017 - 10.2017
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Developed and implemented strategic project plans to meet business objectives.
- Negotiated and managed third-party contracts related to project deliverables.
- Managed projects from procurement to commission.
- Analyzed project performance data to identify areas of improvement.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Project Manager
American Express
02.2016 - 02.2017
- Developed detailed project plans, including scope, budget, and timeline
- Executed High priority projects based on what resources (time, money, equipment, etc.) were needed to complete project and allocating these resources appropriately
- Coordinated project teams, which included people from various departments and external contractors
- Managed project budget, including tracking expenses, ensuring project stays within financial limits, and reporting financial status to upper management
- Ensured that the project's deliverables meet the quality standards set at the outset of the project
- This often involves regular testing and validation
- Reviewed project after its completion to determine successes, challenges, and learnings for future projects.
Jr. Front End Developer
Papa Johns
03.2015 - 01.2016
- Supported backend developers in integrating frontend components with server-side technologies, facilitating smooth data flow between client and server sides of applications.
- Developed and maintained front-end aspects of Papa John's website, ensuring user-friendly, responsive design that aligns with brand's image and goals
- Ensured website functioned seamlessly across different browsers and platforms, addressing any compatibility issues to provide consistent user experience
- Worked closely with backend developers to integrate APIs and server-side integration into website, ensuring smooth functionality and data integrity.
- Reviewed code to validate structures, assess security and verify browser, device and operating system compatibility.
- Streamlined cross-browser compatibility by utilizing progressive enhancement strategies for optimal user experiences on various devices.
- Boosted application efficiency through proficient use of JavaScript frameworks like React or AngularJS for faster rendering and improved interactivity.
Education
Master of Science - International Business, Accounting & Finance
University of Dundee
Scotland, UK01.2015
Bachelor of Science - Computer Applications
Mangalore University
Mangalore, India06.2013
Skills
- Risk Management
- Strategic Planning
- Employee Coaching and Mentoring
- Teamwork and Collaboration
- Scope Management
- Project Planning
Certification
- CSM - Scrum Alliance Certified ScrumMaster
- SAFe® Product Owner/Product Manager
Timeline
Sr. Program Manager
Bloomberg. L.P
04.2018 - Current
Scrum Manager / Agile Coach
Express Scripts
10.2017 - 04.2018
Project Manager
Capital One
02.2017 - 10.2017
Project Manager
American Express
02.2016 - 02.2017
Jr. Front End Developer
Papa Johns
03.2015 - 01.2016
Master of Science - International Business, Accounting & Finance
University of Dundee
Bachelor of Science - Computer Applications
Mangalore University
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