Quashawn Muhammad
Paterson
Summary
Retail associate with a strong background in customer service and sales, recognized for problem-solving abilities and punctuality. expertise in retail setup and mentoring, with experience in youth counseling and goal-oriented development strategies. Developed skills in program management and relationship building in collaborative environment, seeking to transition into new field. Demonstrates proficiency in event planning and coordination, as well as strong communication abilities. Focused on leveraging these transferrable skills to make significant contributions in new role.
Overview
6
6
years of professional experience
Work History
Mentor Program Coordinator
Andre L. Greer, LLC
05.2024 - Current
- Provide support to families of participating youth through counseling sessions, heavy based goal setting and referrals to other resources
- Assist in the transformation of at risk youth into productive individuals through customized, goal-oriented development strategies
Front End Associate
Lowes Home Improvement
01.2023 - Current
- Processed customer transactions and provided excellent customer service
- Answered incoming calls promptly, providing accurate information about products and services
- Utilized point-of-sale system to process cash, credit card, check and gift card payments
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas
- Process & Fulfill online orders for customers when they check in at customer service or pickup
- Assisted in the processing of credit card applications for new customers and updated existing accounts
Home Textiles, Bath & Rugs Sales Associate
Ikea
01.2022 - 01.2023
- Keep sales floor tidy, priced and fully stocked to give customers a positive shopping experience
- Act as an expert and consultant on a broad range of home furnishing solutions, products and services to inspire and inform customers
- Guide customers toward top-selling and prioritized products
- Assemble display products for the introduction of new products
- Answered product questions with up-to-date knowledge of sales and promotions
Cashier/Sales Associate
Staples
10.2018 - 10.2021
- Greeted and engaged incoming customers
- Actively sold office supplies and office furniture to customers
- Answered customer questions, helped them locate items, and provided advice or recommendations
- Operated cash registers, and other electronics
- Balanced the cash register and generated reports for credit and debit sales
- Processed refunds and exchanges, resolved complaints
- Manage meetings with parents as well as service providers, identifying suitable mentees for different areas of focus with clients
- Eager to learn and adapt quickly, consistently meeting deadlines through strong work ethics and punctuality
Education
Liberal Arts -
Ocean County College
Toms River, NJ02.2025
High School Diploma -
Paterson East Side High School
Paterson, NJ05.2017
Skills
- Customer Service
- Time Management
- Punctuality
- Problem Solving
- Computer
- Point-of-Sale
Timeline
Mentor Program Coordinator
Andre L. Greer, LLC
05.2024 - Current
Front End Associate
Lowes Home Improvement
01.2023 - Current
Home Textiles, Bath & Rugs Sales Associate
Ikea
01.2022 - 01.2023
Cashier/Sales Associate
Staples
10.2018 - 10.2021
High School Diploma -
Paterson East Side High School
Liberal Arts -
Ocean County College
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