Keyara Major

Dynamic customer service professional with experience at Walmart, adept at resolving conflicts and enhancing customer satisfaction. Skilled in active listening and critical thinking, I improved resolution times and developed a feedback system that drove actionable improvements. Committed to building strong relationships and exceeding service goals in high-pressure environments.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.