Quayshonda Williams
Fort Myers,FL
Summary
Courteous and dedicated individual seeking a rewarding position as a Medical Assistant; utilizing skills in advanced medical procedures; offering ability to use current medical equipment for non-emergency patient care. Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings.
Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Optum
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Empowered patients through education on self-management techniques for chronic conditions.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
Dr. Kenneth Berdick
01.2020 - 10.2023
- Collected lab specimens and performed basic tests
- Entered more than 2000 lab, radiology, and medication orders in CPOE for medical and Medicare patients
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Answered telephones, greeted patients, and assisted front office staff as needed
- Maintained exam rooms and supplies
- Responsible for sending patients prescriptions electronically over to the pharmacy
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ran patients EFORCE while checking in for office visits
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
Dermatology Solutions
01.2022 - 01.2023
- Assisted Physician in performing daily MOHS surgery
- Assisted with bandaging
- Experienced with removing patients sutures post-op surgeries
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Joint Implant Surgeons
09.2020 - 12.2020
- Completed my externship hours at this facility while completing school
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Cashier
Walmart
01.2012 - 11.2014
- Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Answered customers' questions, and provided information on procedures or policies
- Calculated total payments received during a time period, and reconcile this with total sales
- Assisted with duties in other areas of the store, bagging and carrying out customers' items
- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans
Education
Medical Assisting Diploma -
Southern Technical College
Fort Myers, FL01.2020
High School Diploma -
Lehigh Senior High School
01.2011
Skills
- Team leadership
- Analytical thinking
- Strong communication
- Tolerant and flexible
- Organization
- Problem solving
- HIPAA Compliance
- Clinical Documentation
- Direct Patient Care
- EMR / EHR
- Phlebotomy
- CPR
- Immunization Administration
- Specimens collection and processing
Accomplishments
- Recognized for outstanding dedication to patient care.
- BLS certified
- HIPAA certified
- CPR certified
- Phlebotomy Certified
- Very experienced in suture removal
- Experience in performing vaccines
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- AAMA Certified Infection Control Certificate- American Association of Medical Assistants.
- First Aid Certification
- Basic Life Support Certification (BLS)
Languages
English
Timeline
Medical Assistant
Optum
11.2023 - Current
Medical Assistant
Dermatology Solutions
01.2022 - 01.2023
Medical Assistant
Joint Implant Surgeons
09.2020 - 12.2020
Medical Assistant
Dr. Kenneth Berdick
01.2020 - 10.2023
Cashier
Walmart
01.2012 - 11.2014
High School Diploma -
Lehigh Senior High School
Medical Assisting Diploma -
Southern Technical College
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