QUAZAYE KONKEL
Summary
Operations and project support professional with over 10 years of experience in managing documentation, compliance, and administrative operations across legal, corporate, healthcare, and customer service sectors. Expertise in high-volume document workflows, maintaining confidentiality, and coordinating stakeholders to ensure accuracy under tight deadlines. Proficient in document management systems, Microsoft Office, Google Workspace, Salesforce, and SAP CRM, with a focus on records management best practices. Currently pursuing a Master of Project Management and a Bachelor of Science in Software Engineering, while enhancing technical skills in JavaScript, HTML, and CSS.
Overview
8
8
years of professional experience
Work History
Segment Support Specialist
Airgas
Germantown, WI
08.2024 - 04.2026
- Managed reporting requests for internal stakeholders, ensuring timely delivery of accurate business data and operational reporting.
- Utilized SAP, Salesforce, and Google Workspace to maintain customer records, documentation, and reporting accuracy.
- Produced financial and customer reports supporting business planning and operational decision-making.
- Coordinated product orders and managed inventory levels for efficient operations.
Realtor
MAP Realty Group
, WI
08.2018 - 06.2023
- Negotiated real estate transactions and managed contract documentation for buyers and sellers, ensuring compliance with regulations and attention to detail
- Maintained client pipelines of approximately 75+ and appointment scheduling through CRM systems, providing customer service and conflict resolution for residents
- Prepared legally binding purchase agreements and transaction amendments, supporting documentation and regulatory research requirements
Legal Project Assistant
Quarles & Brady
Milwaukee, WI
08.2020 - 05.2023
- Prepared, edited, and maintained legal and client documentation while ensuring accuracy, consistency, and compliance with firm standards.
- Performed quality control reviews of legal documents and correspondence prior to client distribution.
- Maintained electronic and physical records using iManage/FileSite, ensuring efficient document organization and retrieval.
- Supported document workflow initiatives through participation in DocuSign and Bond Council process committees.
- Compiled and distributed statutory updates and legal resources to a team of 32 professionals.
Education
Master of Science - Project Management
DeVry University
05-2027
Bachelor of Arts - English
Marquette University
Milwaukee, WI05-2019
Skills
Project Coordination
Document Control
Records Management
Document Management Systems
Version Control
Quality Assurance
Regulatory Compliance
Contract Documentation
Technical Documentation
Stakeholder Communication
Cross-Functional Collaboration
Microsoft Excel
Microsoft Word
Microsoft Outlook
Google Workspace
SAP
Salesforce
DocuSign
iManage/FileSite
Data Entry
Reporting & Analytics
Process Improvement
Administrative Operations
Calendar Management
Meeting Coordination
Customer Relationship Management (CRM)
Problem Solving
Affiliations
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Google Workspace
- SAP
- Salesforce
- DocuSign
- iManage/FileSite
- CRM Systems
- HotDocs
- JavaScript
- HTML
- CSS
Websites
Headline
Project Coordinator | Document Control & Operations Professional | Records Management | Technical Documentation | Process Improvement
Timeline
Segment Support Specialist
Airgas
08.2024 - 04.2026
Legal Project Assistant
Quarles & Brady
08.2020 - 05.2023
Realtor
MAP Realty Group
08.2018 - 06.2023
Master of Science - Project Management
DeVry University
Bachelor of Arts - English
Marquette University