QUDUS HASSAN
Irvington,New Jersey
Summary
With a proven track record at Piedmont Hospital, I excel in clinician and end-user training, significantly enhancing clinical workflows. My expertise in Epic Abstraction and a knack for troubleshooting have driven substantial improvements in HEDIS abstraction processes, showcasing my analytical prowess and commitment to excellence in healthcare IT support.
Overview
5
5
years of professional experience
Work History
Cadence and Ambulatory support
Piedmont Hospital
Augusta, Georgia
10.2023 - Current
- Assisting Front Desk in registering and scheduling of patient for appointment
- Assisting front desk on co-pay of patient
- Assisted front desk with ad-hoc transport request and canceling a transport request
- Assisted end users with security, printing, Lab and display board issues
- Incident resolution
- Assisted Online ticket submission
Beaker
University Hospital
Cleveland, Ohio
09.2023 - Current
- Helping Nurses in documentation of Receiving Specimen
- Helping Doctors in Sign of cases
- Helping Nurses in Parking list
- Helping Nurses in Documentation of Requisition Entry
Medical Chart Abstraction
METHODIST CLEAR LAKE HOSPITAL
Houston, Texas
07.2023 - Current
- Supporting data from various source including medical records, clinical information system, perform clinical data abstraction base on project specific work and validate clinical data in response to quality check
- Manage request of data and provide comprehensive quality management report including utilization, outcome study and scorecards
- Generate Summary reports of clinical measurement and required regulatory accreditation
Clindoc and Cadence Support
RWJBH
New Jersey
05.2023 - Current
- Assisting Nurses in printing of label for blood
- Assisting Nurses in adding new patient to their list
- Assisting nurses in giving medication to the patient
- Assisting Front desk in registering and scheduling of patient for appointment
- Assisting front desk on co-pay of patient
Cadence and Ambulatory support
Mosaic Life Care
03.2023 - Current
- Assisting Front Desk in registering and scheduling of patient for appointment
- Assisting front desk on co-pay of patient
- Assisted front desk with ad-hoc transport request and canceling a transport request
- Assisted end users with security, printing, Lab and display board issues
- Incident resolution
- Assisted Online ticket submission
HEDIS DATA ABSTRACTION
KAISER PERMANENTE MEDICAL GROUP
Atlanta, Georgia
12.2022 - Current
- Flexibility to engage in various record retrieval and abstraction projects based on organizational needs
- Coordinate with provider offices for the retrieval or download of charts
- Monitor vendor software for additional reviewer notes, addressing and resolving any identified issues or discrepancies
- Organize and post records accurately to designated platforms for further processing by HEDIS Admin staff and upload to HEDIS vendor software
- Responsible for review of medical records and abstraction of critical HEDIS data elements into a specified data entry portal to support HEDIS reporting and Quality Improvement
- Maintain accuracy thresholds as set forth by University Hospital, comply with HIPAA Laws and regulations and Data entry into UH proprietary software
Beaker and Beacon Ambulatory support
Stanford Health
Palo Alto
11.2022 - Current
- Assisting Nurses in placing of specimen
- Assisting in collection of Specimen
- Documentation of specimen
Cadence and Ambulatory support
Evergreen Monroe Health
Monroe, WA
10.2022 - Current
- Assisting Front Desk in registering and scheduling of patient for appointment
- Assisting front desk on co-pay of patient
- Assisted front desk with ad-hoc transport request and canceling a transport request
- Assisted end users with security, printing, Lab and display board issues
- Incident resolution
- Assisted Online ticket submission
ATHENA GOLIVE
08.2022 - Current
- Helping front desk to schedule appointment
- Assisting front desk in collection of co-pay
- Assisting front desk in checking in patient
- Assisting front desk in walking in of patient
CLINDOC
Baptist Health Hospital
Jacksonville, Florida
07.2022 - Current
- Assisting Nurses in printing of label for blood
- Assisting Nurses in adding new patient to their list
- Assisting nurses in giving medication to the patient
Cadence and Ambulatory support
CTG VCU
Richmond, Virginia
12.2021 - Current
- Assisting Front Desk in registering and scheduling of patient for appointment
- Assisting front desk on co-pay of patient
- Assisted front desk with ad-hoc transport request and canceling a transport request
- Assisting end users with security, printing, Lab and display board issues
- Incident resolution
- Assisted Online ticket submission
Ambulatory and front Desk Support
Elite Groups
Hampstead, New-York
08.2021 - Current
- Assisting Front Desk in registering and scheduling of patient for appointment
- Assisting front desk on co-pay of patient
- Assisted front desk with ad-hoc transport request and canceling a transport request
- Assisted nurses with the discharge workflow
Beaker
Cape Cod Health
Boston
11.2020 - Current
- Helped and trained end-users with building customized report, assisted analysts with send out, Micro and Point of Care test build and fixes
- Helped and trained end-users with the use of the rover device while collect specimen on the floor
- Recognized unexpected or/and implausible results, errors and problem with patient test
- Supported end-users to transcribe lab results and attach to patient charts
- Initiated all morning operations in the lab in anticipation of Lab Technicians arrival
- Performed waived and automated analytical processes, including semi-qualitative, qualitative, or quantitative test automatically performed by an instrument
Athena Activation
Strawberry Plain Medical Center
KN
09.2020 - Current
- Trained the end user on documenting and resulting EKG
- Trained on how to tie a result to an order
- Educated Front Desk in checking in & Checking out and no Show Workflow
- Printing a full encounter summary, sliding fee workflow
- Educated Front desk staff on Registration of new patients and adding insurance, providing letter to patients, merging Patients
REMOTE CUSTOMER SERVICE REPRESENTATIVE
TYME GLOBAL TECHNOLOGIES
- Current
- Helped patients with scheduling appointments, gathered patient information, assisted patients with any questions they may have
- Explained processes, forms, and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures to acquire the vaccination
- Managed required information according to client policies and procedures, managed professional, compassionate, and concierge-like service to patients, HIPAA adherence
REMOTE CUSTOMER SERVICE REPRESENTATIVE
STATE OF NY INBOUND/OUTBOUND
- Current
- Helped patients with scheduling appointments, gathered patient information, assisted patients with any questions they may have
- Explained processes, forms, and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures to acquire the vaccination
- Managed required information according to client policies and procedures, managed professional, compassionate, and concierge-like service to patient
Epic Consultant
CSI
Boston, MA
06.2024 - 07.2024
- Assisting Nurses in printing of label for blood
- Assisting Nurses in adding new patient to their list
- Assisting nurses in giving medication to the patient
- Assisting Front desk in registering and scheduling of patient for appointment
- Assisting front desk on co-pay of patient
Hedis Abstrctor/Reviewer
Centene
01.2024 - 05.2024
- Provided detailed reports summarizing findings from reviews and analysis
- Assisted in the preparation of audit reports, charts, and presentations for quality improvement purposes
- Performed comprehensive HEDIS data abstraction and review, ensuring accuracy and completeness of healthcare data
Epic Consultant
Blue Eagle Consulting
HUNTERDON, NJ
03.2024 - 04.2024
- Assisting front desk on co-pay of patient
- Assisted front desk with ad-hoc transport request and canceling a transport request
- Assisted end users with security, printing, Lab and display board issues
- Incident resolution
- Assisted Online ticket submission
Hedis Abstractor/Hedis Abstractor/Research Assistant
Molina Healthcare
01.2023 - 05.2023
- Traveled to medical facilities in specified area region from home to complete review services
- Uploaded scanned medical records daily, maintained communication lines with outcome advocate
- Contributed to the development and implementation of strategies to enhance HEDIS performance and optimize data quality
Hedis Abstractor/Reviewer
CVS Healthcare
01.2022 - 05.2022
- Supported HEDIS data collection and abstraction initiatives by systematically extracting data from electronic health records and paper records
- Reviewed patients' charts to validate the accuracy of collected data and identify potential gaps in documentation
- Conducted medical record abstraction, located and reviewed all assigned medical charts, copied all supporting documentation per specifications, and entered data into the applicable software system
- Abide by all HIPAA confidentiality requirements
Beaker
Prism Health Systems
Columbia, SC
02.2021 - 03.2021
- Helped and trained end-users with building customized report, assisted analysts with send out, Micro and Point of Care test build and fixes
- Helped and trained end-users with the use of the rover device while collect specimen on the floor
- Recognized unexpected or/and implausible results, errors and problem with patient test
- Supported end-users to transcribe lab results and attach to patient charts
- Initiated all morning operations in the lab in anticipation of Lab Technicians arrival
- Performed waived and automated analytical processes, including semi-qualitative, qualitative, or quantitative test automatically performed by an instrument
Epic Activation Support Beaker
Baylor Scott & White Health
Dallas, Allen
06.2020 - 07.2020
- Provided support for Beaker application, helped and trained end-users with building customized report, assisted analysts with send out, Micro and Point of Care test build and fixes
- Helped and trained end-users with the use of the rover device while collect specimen on the floor
- Recognized unexpected or/and implausible results, errors and problem with patient test
- Supported end-users to transcribe lab results and attach to patient charts
- Initiated all morning operations in the lab in anticipation of Lab Technicians arrival
- Performed waived and automated analytical processes, including semi-qualitative, qualitative, or quantitative test automatically performed by an instrument
Education
BSc - Business Administration
Lagos State University Of Science & Technology
Lagos, Nigeria07-2014
ServiceNow Certified System Administrator
Scrum Master Cerification
Skills
- Clinician and end-user training
- Clinical workflow analysis
- Clinician and end-user support
- Abstracting and conversions
- Assessment and evaluation delivery
- Troubleshooting and issue resolution
- ClinDoc
- Beaker
- Ambulatory
- Orders
- Cadence
- HEDIS abstraction
- Epic Abstraction
References
References available upon request.
Timeline
Epic Consultant
CSI
06.2024 - 07.2024
Epic Consultant
Blue Eagle Consulting
03.2024 - 04.2024
Hedis Abstrctor/Reviewer
Centene
01.2024 - 05.2024
Cadence and Ambulatory support
Piedmont Hospital
10.2023 - Current
Beaker
University Hospital
09.2023 - Current
Medical Chart Abstraction
METHODIST CLEAR LAKE HOSPITAL
07.2023 - Current
Clindoc and Cadence Support
RWJBH
05.2023 - Current
Cadence and Ambulatory support
Mosaic Life Care
03.2023 - Current
Hedis Abstractor/Hedis Abstractor/Research Assistant
Molina Healthcare
01.2023 - 05.2023
HEDIS DATA ABSTRACTION
KAISER PERMANENTE MEDICAL GROUP
12.2022 - Current
Beaker and Beacon Ambulatory support
Stanford Health
11.2022 - Current
Cadence and Ambulatory support
Evergreen Monroe Health
10.2022 - Current
ATHENA GOLIVE
08.2022 - Current
CLINDOC
Baptist Health Hospital
07.2022 - Current
Hedis Abstractor/Reviewer
CVS Healthcare
01.2022 - 05.2022
Cadence and Ambulatory support
CTG VCU
12.2021 - Current
Ambulatory and front Desk Support
Elite Groups
08.2021 - Current
Beaker
Prism Health Systems
02.2021 - 03.2021
Beaker
Cape Cod Health
11.2020 - Current
Athena Activation
Strawberry Plain Medical Center
09.2020 - Current
Epic Activation Support Beaker
Baylor Scott & White Health
06.2020 - 07.2020
REMOTE CUSTOMER SERVICE REPRESENTATIVE
TYME GLOBAL TECHNOLOGIES
- Current
REMOTE CUSTOMER SERVICE REPRESENTATIVE
STATE OF NY INBOUND/OUTBOUND
- Current
BSc - Business Administration
Lagos State University Of Science & Technology
ServiceNow Certified System Administrator
Scrum Master Cerification
Similar Profiles
Rashanna MickensRashanna Mickens
Patient Care Technician at Piedmont HospitalPatient Care Technician at Piedmont Hospital
Sandra SanchezSandra Sanchez
Licensed Practical Nurse at Piedmont HospitalLicensed Practical Nurse at Piedmont Hospital
Chris Poulin, R.T.(R)(CV)(ARRT)Chris Poulin, R.T.(R)(CV)(ARRT)
Senior Interventional Radiology Technologist at Piedmont HospitalSenior Interventional Radiology Technologist at Piedmont Hospital
Richard HallRichard Hall
DISTRIBUTION TECH / RECEIVING CLERK/ PYXIS CLERK at Piedmont HospitalDISTRIBUTION TECH / RECEIVING CLERK/ PYXIS CLERK at Piedmont Hospital
Illana MckenzieIllana Mckenzie
Lead Sales Associate at Dollar GeneralLead Sales Associate at Dollar General