Lead Loan Processor
- Review and processed commercial loans (Agricultural, real estate, equipment) for accuracy, completeness
- Backed up consumer loan processing, ensuring compliance and speed
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Provided excellent customer service throughout the entire loan process, resulting in numerous referrals and increased business volume.