Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelley Avirett

Weatherford,TX

Summary

Experienced mortgage professional with 27 years in mortgage operations. Proficient in team management, project coordination, and fostering relationships to drive business growth. Skilled in evaluating financial documents, assessing loan applications, and ensuring compliance with industry standards. Strong communication, problem-solving, and technical expertise in mortgage software and regulatory guidelines.

Overview

25
25
years of professional experience

Work History

Loan Processor

Service First Mortgage Corporation
10.2019 - 06.2025
  • Conventional, FHA, VA, USDA, TSHAC
  • New Build, Resale, Refinance
  • Reviewed financial documents for accuracy, completeness, and adherence to underwriting guidelines.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Developed and maintained relationships with customers and loan officers to establish smooth loan process.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.

Loan Processor

Sunwest
06.2019 - 10.2019
  • Set up and completed loan submission packages.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Improved customer satisfaction by providing timely updates and clear communication throughout loan application process.

Loan Processor

Service First Mortgage Corporation
12.2018 - 06.2019
  • Reviewed financial documents for accuracy and completeness to expedite approvals.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
  • Developed and maintained relationships with customers and loan officers to establish smooth loan process.
  • Reduced processing time for loan applications by implementing an organized filing system.
  • Improved customer satisfaction by providing timely updates and clear communication throughout loan application process.

Loan Processor

Cendera Funding
08.2014 - 11.2018
  • Reviewed financial documents for accuracy and completeness to expedite approvals.
  • Developed strong relationships with clients, providing exceptional service throughout the loan process.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.

Loan Processor

Premier Nationwide Lending
05.2014 - 08.2014
  • Reviewed financial documents for accuracy and completeness to expedite approvals.
  • Set up and completed loan submission packages.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Analyzed credit reports to determine eligibility of applicants and capacity for loan products.

Loan Processor

Cendera Funding
07.2013 - 05.2014
  • Reviewed financial documents for accuracy and completeness to expedite approvals.
  • Developed strong relationships with clients, providing exceptional service throughout the loan process.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.

Loan Doc Specialist IV

Wells Fargo Home Mortgage Fulfillment
01.2013 - 06.2013
  • Reviewed and verified loan documentation for accuracy and compliance with regulatory standards.
  • Mitigated risks associated with incomplete or inaccurate documentation by diligently following established verification processes.
  • Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
  • Collaborated with underwriting teams to resolve discrepancies in loan applications.

Sr. Processor

Legacy Mutual Mortgage
06.2012 - 12.2012
  • Processed all loan types
  • Analyzed loan applications, identifying potential issues and facilitating timely resolutions for smoother approvals.
  • Managed high-volume workloads for timely and accurate completion of loan applications.

Loan Administration Manager, Team Lead, Relationship Management Specialist, Loan Doc Specialist

Wells Fargo Home Mortgage Fulfillment
01.2000 - 01.2012
  • Managed a Processing Staff on Productivity and Efficiency
  • Led Staff to Excel in Quality and Performance Standards
  • Provided Escalation Support between Sales, Customers, and Fulfillment Center resulted in improving customer service.
  • Extensive experience with management, training, process flow analysis, and underwriting resulted in improvements in quality.
  • Trained Mortgage Specialists in Time Management and Efficiency resulted in less overtime and production increases.
  • Trained New Mortgage Specialists on system and workflow
  • Trained Conventional Underwriting Authority for Managers
  • Developed Efficiency and Process Flows for Staff
  • Project Lead for Customer Service
  • Participated in Quality Analysis Project for Fulfillment Site

Education

Some College (No Degree) -

McLennan Community College
Waco, TX

Skills

  • Accurate data management
  • Team-oriented approach
  • Data quality assurance
  • Compliance management
  • Organized file management
  • Document review
  • Loan documentation expertise
  • Detail-oriented approach
  • Workflow management
  • Experience with mortgage loan management systems
  • Document analysis

Timeline

Loan Processor

Service First Mortgage Corporation
10.2019 - 06.2025

Loan Processor

Sunwest
06.2019 - 10.2019

Loan Processor

Service First Mortgage Corporation
12.2018 - 06.2019

Loan Processor

Cendera Funding
08.2014 - 11.2018

Loan Processor

Premier Nationwide Lending
05.2014 - 08.2014

Loan Processor

Cendera Funding
07.2013 - 05.2014

Loan Doc Specialist IV

Wells Fargo Home Mortgage Fulfillment
01.2013 - 06.2013

Sr. Processor

Legacy Mutual Mortgage
06.2012 - 12.2012

Loan Administration Manager, Team Lead, Relationship Management Specialist, Loan Doc Specialist

Wells Fargo Home Mortgage Fulfillment
01.2000 - 01.2012

Some College (No Degree) -

McLennan Community College

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