Quintin Flowers
Baton Rouge,LA
Summary
Energetic and analytical problem-solver with strong foundation in computer engineering principles. Possesses robust knowledge of software development and hardware design, including proficiency in programming languages and circuit analysis. Dedicated to driving innovative solutions that enhance system performance and efficiency.
Overview
1
1
year of professional experience
Work History
Sales Associate
AT&T
Denham Springs, LA
08.2025 - 12.2025
- Assisted customers with mobile devices, service plans, and technical questions.
- Troubleshoot device and connectivity issues while providing clear technical guidance.
- Communicated solutions to customers with different levels of technical understanding.
Help Desk
Intramural and Recreation Sports
Baton Rouge, LA
08.2024 - 05.2025
- Assisted customers with mobile devices, service plans, and technical inquiries, delivering effective support.
- Diagnosed and resolved device and connectivity issues with clear, step-by-step guidance.
- Communicated technical solutions to customers of varying skill levels, ensuring understanding and a positive experience.
Education
Bachelor of Science - Computer Science
Southern University And A&M College
Baton Rouge, LA05-2026
Skills
- Software development
- Data management
- Embedded systems
- Cybersecurity expertise
- Java
RESEARCH EXPERIENCE
- Department of Computer Science (Cybersecurity Lab)
- Research Assistant
- January 2026 – Present
- Developed a phishing email detection system that improves identification of malicious messages beyond traditional keyword based filtering.
- Engineered and analyzed features from email data (sender behavior, message structure, embedded links) using Python and Pandas.
- Evaluated model performance using classification metrics, improving accuracy in detecting sophisticated phishing attempts.
Timeline
Sales Associate
AT&T
08.2025 - 12.2025
Help Desk
Intramural and Recreation Sports
08.2024 - 05.2025
Bachelor of Science - Computer Science
Southern University And A&M College