Fakih Drummond
Summary
Proven achiever with experience at Metro By T-Mobile, adept in customer service and software development. Excelled in enhancing customer satisfaction and leveraging data analytics for business solutions. Demonstrated teamwork and problem-solving skills, ensuring operational excellence and safety as a CDL Truck Driver. Achieved significant improvements in efficiency and customer retention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Metro By T-Mobile
08.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
CDL Truck Driver
Big Johnson Septic Tank Service
03.2022 - 08.2023
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
Education
High School Diploma -
Dorman High School
Roebuck, SC05.2020
Welding
Spartanburg Technical College
Spartanburg, SC08.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Software Development
- Data Analytics
- Mobile App Development
- Functional Programming
Certification
- welding Training - 2020
- python Training - 2024
- javasricpt Training - 2024
- SQL Training - 2024
Languages
English
Full Professional
Timeline
Sales Associate
Metro By T-Mobile
08.2023 - 01.2024
CDL Truck Driver
Big Johnson Septic Tank Service
03.2022 - 08.2023
High School Diploma -
Dorman High School
Welding
Spartanburg Technical College
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