Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Queendell Grajo

Aurora,CO

Summary

Detail-oriented Asst Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Grocery Asst Manager

Kingsooper
Aurora, CO
04.2017 - Current


  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.


  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Trained newly hired sales team in upselling techniques.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.

Production Operator

Fed Ex Office Warehouse
Denver , CO
08.2018 - 08.2019
  • Worked with supervisor to coordinate workflow and updated daily production team accordingly.

  • Packaged finished products and prepared packages for accurate shipping.

Shift Leader

Walgreens
Aurora , CO
12.2016 - 03.2018


  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Assist customers by providing information and resolving their complain
  • count money in cash drawers
  • Process merchandise returns and exchange

Stocker Associate

Toys R Us
Aurora, CO
11.2016 - 04.2017
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Maintained inventory and ordered new supplies to meet expected needs.

Department Manager

Walmart
Aurora, CO
05.2014 - 11.2016
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Assign employees to specific duties
  • Inventory stocks and reorder when inventory drops to a specified level
  • provide customer service by greeting and assisting customers

Education

No Degree - Computer Technology

La Salle University
Philippines

High School Diploma -

Pag-asa National High School
Philippines

Skills

  • Customer Service Manager
  • Sales Leadership
  • Team Building and Motivation
  • Staff Coaching and Training
  • Critical Thinking
  • Multitasking and Prioritizing
  • Superior Work Ethic

Languages

tagalog
Native or Bilingual

Timeline

Production Operator

Fed Ex Office Warehouse
08.2018 - 08.2019

Grocery Asst Manager

Kingsooper
04.2017 - Current

Shift Leader

Walgreens
12.2016 - 03.2018

Stocker Associate

Toys R Us
11.2016 - 04.2017

Department Manager

Walmart
05.2014 - 11.2016

No Degree - Computer Technology

La Salle University

High School Diploma -

Pag-asa National High School
Queendell Grajo